Guild Wars 2

I’ve played Guild Wars 2 since release, and one thing I’ve found to be noticeably lacking is communication from the dev’s to the player.

I’m not talking about game-design or ‘what can we expect in the future’.

I mean (and I’m sad to have to say it) basic stuff.

I’ll take the Tequatl Rising patch as an example, there’s a patch coming, but when?

All we know is on the 17th of September (maybe).

Why is there no information on when exactly at what to-the-hour time will the servers will actually be offline to players? And why is there no central hub for this kind of information? And if there is such information available, well, this average player has completely missed it after searching for a good hour. (Why isn’t it on the news at log-in?)

All I’ve ever heard about such information such as server downtime, Trading Post availability etc. is rumors from either Twitter or Reddit. It would upset me greatly to think that anyone on A-Net would think only using such mediums is a satisfactory means to communicate with players.

This is truly just silly, there’s a patch coming, inform your consumers when there product is unavailable.

Today the Trading Post was unavailable for maintenance for a long period of time, there was no way to find out for how long, unless another player happened to have checked Twitter and could only tell you “they said they’re doing some maintenance work in 8 hours”

Why was there no ETA on this? (Who care’s if you’re unsure how long it will take, just throw a number at us please, it makes us happy!)

Step it up A-Net, because it feels like a bunch of high school kids are running things when you keep us in the dark.

Tell us when downtime is, give us ETA’s, just whisper sweet things in our ears please.

all of the new updates have come out about 9AM-10AM PST I believe it’s -8 on the inter. time zones. the day of release. At least the past 5 or so have, so it’s a safe bet at about the same time this one will be out too.