In the last 15 years of MMO playing, I’ve never seen total overview all-class-combo balance so quickly, for a vast number of viable builds, for a far higher number of race/class/base/rune combos, across many roles (recon, ambush, anti-infiltration, healing, support, dmg absorbing, dps, spike damage, aoe etc) , in many settings (solo, group, flying, skirmish, openfield large scale and seige). With a tiny team, Woflpack was getting vastly more complex builds, across vastly more build combos, and in many more settings, complete orders of magnitude better balanced, and they were doing it about 15 times faster.
A-net’s current class balance team desperately needs more help. The best business investment A-net could make is to find and hire those Wolfpack people who were responsible for the class balancing/design.