How about a gem store credit???

How about a gem store credit???

in Suggestions

Posted by: Therxran Acero.3740

Therxran Acero.3740

I realize it’s not going to happen, but some of us spent a LOT of in game cash buying mining picks, etc, for each of our characters. How about, for those of us who purchased multiple quantities of the same item (because of the fact that they were soulbound at the time time of equipping), get some kind of gem credit?
Had I known a few weeks ago you’d make them account bound, I know I wouldn’t have purchased 9 of them….. talk about feeling like an idiot. LOL

Anyhow, it may or may be be something you’d consider, but I thought I’d toss it out there for consideration.

Thanks!

How about a gem store credit???

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Posted by: Astral Projections.7320

Astral Projections.7320

And here’s your answer.

Magische Boek.2530:
“i have 9 characters, 8 of those are equiped with a full set of unlimited gathering tools, one of those characters has the 2 new tools and is still waiting for the unlimited axe to come out. now with this new update to make them acount bound i’d like to sell 23 of my 26 unlimited harvesting tools. PLEASE give me my gems back… you dont know how mad i am right now! i could have had a frkn legendary -.-
thanks…”

Gaile Gray
Support Liaison
ArenaNet
“Please do submit a ticket. We want to take care of you and everyone else who might be in this same situation. If you submit the ticket and we verify that you meet the qualifications, simply follow the instructions in the support response and we’ll be happy to refund your gems!
I just ask this: This request is going to be pretty popular, so please allow a bit of extra time for the team to get to your ticket. We’re on it, and we will help! Thanks.”

How about a gem store credit???

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Posted by: danbuter.2314

danbuter.2314

How do you submit a support ticket?

How about a gem store credit???

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Posted by: Mel.8769

Mel.8769

At the top of this page, click Support > Purchase Support > Refunds > scroll down to Gem refund > click Submit A Request

Common sense is a flower that doesn’t grow in everyone’s garden. -Unknown

How about a gem store credit???

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Posted by: Dustfinger.9510

Dustfinger.9510

A-net to fanbase: “You’re welcome