Guild Wars 2

There needs to be more visibility and control over your account on the web interface. I can’t even see what server my account is bound to. This doesn’t make any sense especially since it is a paid service to change servers.

Also, the purchasing process for me was deplorable. I forgot that I had created an account (I think for a beta test) and had a very difficult time getting an account set up using my e-mail address because of that.

Then, there was the whole purchasing fiasco. I bought the game on the website using my account, but they still had to e-mail me the product code that I had to paste into the site somewhere. Well, I waited for nearly 10 minutes and I still had no product code. I found something to resend it and it came through right away.

I have several other gripes about even getting the account set up and getting the game installed, but I don’t feel like writing a 7-screen post. Just know that this really does have to be the absolute worst experience I’ve ever seen trying to get a game set up. EVER. -.^