Guild Wars 2

There is a severe lack of communication between Anet and it’s customers, aside from a few mods on the forums I have yet to see any real info given out to help, and all they can do is redirect someone to the correct support. In my case I have been having a major issue with the game and can basicly not play at all, it’s frustrating enough having this issue. It is 10000x worse that the company does not provide updates or anything regarding progress to the issue. After multiple tickets I finnaly got a “We are working at solving this issue” response. Now if someone had this information and had posted it on the several posts regarding the issues it would at least make some of the people a little less frustrated. In any line of business, communication is key… not just between coworkers but also between companies and customers. If you have info, share it, it may seem trivial at times but it might help. Besides… who knows just maybe that little info you provide to the masses will spur an idea from someone to try to fix and it works. There is no reason not to do what you can to share information, it’s bad business to not.