Guild Wars 2

Would it be possible to have an option to refund a laurel item purchase if you haven’t used/soulbound the item?

My wife purchased a 2 ranger gear chest for 5 laurels and it is currently under construction. This purchase was made over three weeks ago. Would it be possible for her to sell it back and retrieve the laurels she spent?

Anyone else have a similar type of issue?

I don’t see why there should be a refund for the laurels. If I bought something from a karma merchant, should I get a refund for my karma? Same for a normal gold merchant. She bought item and it’s under construction, be patient and it’ll be available.