Can we increase the ammount of mails you can send before you get a suspension?
My issue is as follows:
I am in charge for the guild bank, and once in a while we “gather” some good ammount of X items(lets say dyes) so I give them away in the guild , and sometimes its even 20 dyes.After sending the first few mails I get suspended and have to spend sometimes up to 10 minutes (in total) to send all the mails.
Can we do something about this?I know you want to prevent spamming but maybe increasing the limit of in-guild mails or anything similar?
Natsos, Necromancer
Officer of Spartians GR[SPGR]
Gandara EU
100% agree.
also perhaps an increase on the amount of items that can be attached to mails. the reason: if I am sending mats (or crafted items) that I don’t use to someone else I often feel limited by the few slots and hit the mail cap with this.
I get why the system would see it as spam, but seeing as this is the ONLY way I can send items it feels very restrictive.
70 ‘mains’ and waiting for more slots
| 61 Asura | 5 Charr | 2 Norn | 1 Human | 1 Sylvari |
Trading system is fine for me,but the mail system needs some small adjustments like this one, I understand the purpose of being like this ,but it could allow a few more mails before blocking someone.
Natsos, Necromancer
Officer of Spartians GR[SPGR]
Gandara EU
The excessive messaging cap is meant to reduce advertisements by gold scammers and it does do that. However, it’s not very nuanced, so it blocks legitimate mass email (e.g. to guild). There are a couple of different ways to address this:
- Provide the guild with more tools, for example:
- An easy way to distribute items to all guildies of a certain rank. Using the OP’s dyes as an example, drag the slot of Y dyes to the “distribute” tool, select X members, automatically send email with Y/X dyes to each person.
- Mass email: allow guild leaders to send the same mail to members of their guild with a certain rank (e.g. to all officers or all recruits).
- Better “message of the day” options (formatting, editing, and displaying on logon).
- For non-guild multiple mails, e.g. people on my friends list:
- Auto-reply (like vacation announcements), so if they send me a msg, they get a canned response (cannot be abused by bots).
- Mass email to mutual friends (cannot be abused by bots, since they won’t be friends of ours…unless the account is hacked).
Some of these ideas will be impractical to implement; some might not be that interesting for players. However, my main point is that the issue isn’t necessarily the cap on messages, but the fact that we don’t have alternative tools for legitimate transactions.
John Smith: “you should kill monsters, because killing monsters is awesome.”
Thank you all for your responses I hope this gets some notice and we could see something done for this in a future patch
Natsos, Necromancer
Officer of Spartians GR[SPGR]
Gandara EU