Guild Wars 2

Hi guys,

Could you include server/maintenance status information into the game launcher, please?

Take today, for example:
- Maintenance exceeded the ETA by a few hours
- after maintenance concluded, still lots of login/disconnect issues
- Patch notes are rather short and only relate to the client, not the servers
- Would be interesting to see what kind of work a maintenance entails, especially today’s massively extended one

Don’t get me wrong, please. With your frequent Twitter updates (@GuildWars2), you’re far ahead of your competition. Also, downtimes are part of a service like this. It’s a game after all and not mission critical for anyone.

However, seeing in the launcher what’s happening (and ideally, why) would be much more convenient and helpful than having to gather these things from Twitter, Forums etc while getting misleading error messages in the client.

Cheers.

Feyr.7283:

- Maintenance exceeded the ETA by a few hours

is this true? i wasn’t on at the time, but it sounds like this is something we shouldn’t expect to see again in the future. hopefully.

before the game launched, many people (myself included) thought there would be no scheduled downtime anyway.. i never playd GW1 myself, but i’ve been told time and time again that they only had a day or two of downtime in almost seven years, i believe?

Nemui.6753:

Feyr.7283:

- Maintenance exceeded the ETA by a few hours

is this true?

Unfortunately yes. If you look at the @GuildWars2 updates, they were about 3 hours late and had still issues with people disconnecting.
S.h.i.t. happens. Not a big deal — it’s a game after all. But it would be nice to have considerably up to date status messages in the launcher, and maybe a few more details as to why it takes longer. These things build confidence and remove lots of unnecessary questions in the forums, too. Win-win situation

ArenaNet is -way- ahead of the curve compared to say, Turbine. But I do not use twitless and I would like to see as much info in the launcher as possible, including advanced notice of upcoming maintenance. If I am about to play and I see that a 2 hour maintenance will occur in 2 hours, I will probably spend my in-game time differently than I would if there wasn’t going to be maintenance.