Guild Wars 2

First, thank you for making an amazing game.

I am saddened to learn your Mobile Authenticator makes us choose between protecting our e-mail accounts or our Guild Wars 2 account. Sadly as someone who has gotten his e-mail broken into as well as being hacked and all my items stolen I am saddened to learn I am going to have to choose.

I am going to protect my e-mail of course due to the importance (Thats why I only use Gmail) but I ask you in the future to make separate Authenticator so we can be sure to protect our account.

Thank you.

You can use multiple accounts in the authenticator app, you don’t need to pick one over another… screenshot

When I use it to scan the barcode it doesn’t work

Nevermind I figured it out the picture for some reason never scanned but the code worked. However, I can still log onto the client without it

If you turned off mobile authentication for your GW2 account at any time (as you may have done when you decided not to use it originally), you will need to delete the GW2 account from your Authenticator app, re-enable it here https://account.guildwars2.com/account/security and then use the new code to add the account back to your app.

When you have enabled the authenticator for your GW2 account you should be prompted to enter the code it generates each time you login (you should NOT be able to login without it). And of course, even when using an authenticator, you should never use the same base password for more than one site or service. Good luck!