Guild Wars 2

I guess this topic must have already been posted, but I didnt find anything using the search function.
I think we need more options to report players, like:
-Exploiting a bug, for all game modes, pve, pvp, wvw.
-Griefing : AFK in tournament matches intentionally or not, using all the supply to build 454254 flame ram in wvw, intentionally taking golems in wvw to destroy them, AFK at spawn in wvw for a very long period (even though those players could be reported for botting most of the time)

Right now when we are confronted to one of those situations, it is impossible to report the player for what he really did. How can a player be punished if the support team receive a false notification.
Some days ago, a player who had been griefing for a long time was still playing even though players reported him a lot of times. A kitten ed player had to make a thread about him to finally have him punished.
Then the thread got deleted and here is what we got:
“Accusing any player, guild, or server of cheating, griefing, hacking, or exploiting is not allowed on the forums. If you witness any of these acts while playing, please report them using the in-game ticketing system so our Customer Support team can properly investigate the issue. The forum is not the place for such issues to be discussed. In the case of exploits, you can also send any reports of exploit activity or knowledge to Exploits@Arena.Net to ensure the development team is aware of them.”

I would be happy to report players for their bad behaviours with the in-game system, but I can’t with the limited options we have right now.