I would suggest moving the “support” chapter in the forum below the “game discussion”. And within “game discussion” the first subforum should be the “GW2 discussion”.
I often see that many topics are opened in the “support” category and especially into the subforum “account issues” even if they don’t belong there. It seems that people stop at the first point they can and drop all the trash in there. Most of it are questions that should be placed in the discussions.
I guess that people in need of real support would not be affected by this change, because they would search for the right place to put their questions. At least I would do so.
Hopefully it will reduce the work of the Anet people to clean up threads that clearly don’t belong in the subforums where they had been placed.