Guild Wars 2

After this happening to me, I read through the Account Issue part of the forum and found that more people than me want to have their characters recovered and their account HAS NOT BEEN COMPROMISED. Now I understand that ANET cannot distinguish between two users (illegal) if the ‘compromise’ happened from One PC, one IP, supposedly the same person. Now as those cannot be proved as hacks, nothing is done to recover those characters.

Yes, there are reasons for that, such as exploitation of purchased Gem boxes, and what not. However, it surely could be determined if I am trying to be a fraud/scam or whatever, but as this is not the case, here is my suggestion:

For a fee (Payable in Gems OR real currency) make it possible for non hacked (‘non compromised’) Accounts to be recovered. If neccessary make the fee high enough to avoid exploitation, and also make the non-purchase of gift boxes/exploitable material a requirement for rollback.

Comments and/or Support would be highly appreciated.