Guild Wars 2

I see the suggestion topics come and go. We get a sticky, then we lose a sticky. Perhaps a different approach is in order?

In other MMOs I have played, WoW in particular, when you unsubscribed from the game, you were asked to give some feedback on why you were leaving. You could choose categories and then sub-categories, and I believe there was also a suggestion box.

How about taking that idea and offering a feedback survey every week or two?
Have everyone select from a list things like PVE, PVP, sPVP, and then choose sub-categories in each other those such as Skills, Classes, Trading Post, Overflow queues, etc.

Example: -“PVE” – “Weapon skills” – “Not enough”

Like that but with check-boxes or drop-down lists. This would make information clear and concise, rather than have hundreds of suggestion topics, each with hundreds of replies and lengthy discussions.

Afterwards take that data every week -or whenever- and see which areas and topics are currently more “Hot” than others, prioritize and address them. Then throw out another survey the following week and see if that issue is still a big deal or if another has risen in the complaint-queue.

I want to believe with that method, each of the major complaints will get attention one survey at a time.