Hi,
When you close a thread for the reason that another thread already exists on the topic, please include a link to that thread.
As a CC operative it is YOUR JOB to know everything that is on the forum, that’s fine. But as a customer I am a lot less familiar with the contents of the forum and cannot always find related threads, particularly if they are titled in a way I did not expect.
It’s extremely unhelpful to have a thread closed with a general comment about threads already existing if you cannot then go and find said threads. It effectively prevents you talking about a subject.
So, unless you are actually trying to subtly prevent people talking about certain subjects (in which case, bye bye GW2), can you please do the helpful thing as well as censoring the thread.