To start off, I would like to say I like rng.
There is nothing more exiting than pouring all your hard earned gold into gems and grabbing an awesome skin or dye to use.
But it sucks loads as well when you get nothing.
But I think we can better this, as to not anger the community.
Start of with putting in an account bound version of the item into the store for say, 800 gems. These versions will only be availible for the event.
Then add a box, say a southsun crate that stay in the store forever and can give non-account bound versions of the item, so as to be sold on the tp.
It’s still rng but better.
BAM
Problem solved, thank me later.