Guild Wars 2

We all know that building a rapport with your community is vital if you want happy players. This is something that could really help further your cause. SWTOR devs started doing a weekly Q&A back in February, and it was one of the best community decisions they’ve ever made. Here’s how it works:

1. On Friday, an official thread is opened up to receive questions. Each player is allowed to ask up to three questions, and nothing but questions are allowed. The forum thread closes Tuesday night.
2. A community team member goes through the thread, and picks ten questions to ask the devs. They get in contact with the devs and get short answers (one or two paragraphs).
3. A blog post is released on Friday, with the ten questions and answers. Wash/rinse/repeat.

The goal of the Q&A is to give us insight into why the developers are doing things. The Q&A isn’t the place to ask for help with account issues, report bugs, or give feedback. It’s a place to better understand the thought process behind dev decisions.

Here are some question examples:

• Why is the Elementalist the only class without a “-50% fall damage” trait?
• Are you happy with the state of condition damage builds in large-group events?
• Why does Guardian get such a lower health pool than Warrior?
• Is a Beastmaster Ranger build meant to be viable in a group, or is that more of a solo-focused build?
• Why did you make so many legendary weapons require the Gift of the Explorer? Do you want us making alts purely for 100% completion?
• Do you have any plans to add housing, guild halls, or anything along those lines?
• How much of a priority is dueling right now?

Getting answers to questions like those would be really cool. It’s not necessarily something we need, but having a dev Q&A is an awesome way to build a better community relationship. More understanding leads to less frustration, so this can only be a good thing. The SWTOR Q&A has already led to lots of information that we otherwise might not have gotten. For example:

Very good post. I’m behind this 100%. I would love to be able to ask some questions as to why they do things and read what others would like to know about the game too. Would be interesting to see some of the responses and posibly insight into future plans for the game.

I think having this may cut down on people asking the same question repeatedly as well. In blog posts people can reference the information pretty easily to share with others.

Sadly, I’d almost expect them to host the Q&A on social media (Reddit, Facebook) rather than their own forum. So, at minimum posting the completed Q&A blog posts here would suffice.

This would be great to get as a weekly update of issues their addressing and new features to come though.