About Forums
Ahh, actually… this forum software was built for us by a company called Fangamer, back in 2012. It was customized for us, of course, and contains may singular features. However, the core was built on software that their company created and that one of our developers spotted in searching for a system for us to use.
Of course, our working with a smaller company did have its drawbacks, one of them the fact that we’re not able to make improvements to our current forums, for a variety of reasons including the code used to create it, the fact they no longer have team members working on forums, etc. Features that we’d like to have — even basics like a working search engine — are outside our reach. On the other hand, some features on this system are superior to systems used on other forums on which I’ve worked, so it’s sort of a “win some / lose some” situation. 
Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet
Charrdian, Ashura Mesmer, Norn Ranger, Sylvari Elementalist and Human Magic Engineer
Ahh, actually… this forum software was built for us by a company called Fangamer, back in 2012. It was customized for us, of course, and contains may singular features. However, the core was built on software that their company created and that one of our developers spotted in searching for a system for us to use.
Of course, our working with a smaller company did have its drawbacks, one of them the fact that we’re not able to make improvements to our current forums, for a variety of reasons including the code used to create it, the fact they no longer have team members working on forums, etc. Features that we’d like to have — even basics like a working search engine — are outside our reach. On the other hand, some features on this system are superior to systems used on other forums on which I’ve worked, so it’s sort of a “win some / lose some” situation.
It’s nice to finally see the reasoning behind why the search function doesn’t work… but then again, it basically means it never will lol?