People from UK please do this questionnaire
This is incredibly dangerous to your GW2 account and to your email account in general.
I’ll assume you are honestly looking for help with said issue, but the appearance of what you asked along with an obviously trash email account is highly suspicious. I can understand not wanting to use your personal email for safety reasons, however that very reason is what makes this look very dangerous.
To anyone who reads this and chooses to help with the survey (assuming its real) please do NOT use your personal email for this. Do NOT use the email tied to your gw2 account, online banking, or any other valuable information. Be certain that the email you use is a trash email with a password that you do not use anywhere else and is in no way connected to anything of yours that could be valuable to you.
If this is a real request for help then i apologize for sounding this way and wish you well. Prudence demanded that someone warn others of the possible danger.