My Poor Riding Broom

My Poor Riding Broom

in Black Lion Trading Co

Posted by: Jorvych.3064

Jorvych.3064

So, I went full idiot and deleted an Elementalist I had about a week back. However I totally forgot I had my Riding Broom on her until about 5 minutes ago. I was wondering if there was any way to retrieve it somehow? It’s still in my purchase history so I can provide a picture if anyone needs it, but I cannot say the same for the item.
Would love if an ArenaNet employee/developer responded with some positive news, or anyone who’s done similar things.

My Poor Riding Broom

in Black Lion Trading Co

Posted by: Lil Puppy.5216

Lil Puppy.5216

Up at the top of this page is a support link, click that and submit a report, tell them stuff and see what they do.

My Poor Riding Broom

in Black Lion Trading Co

Posted by: Jorvych.3064

Jorvych.3064

That’s for bug reports, mate. I don’t really think this is a bug, just a momentary lapse of reason.

My Poor Riding Broom

in Black Lion Trading Co

Posted by: serapheles.5409

serapheles.5409

Support is for situations exactly like yours, not just bug reports. When you go to create your request, I believe this falls under in-game issues, though I could be wrong.

The Random Number Gods are nothing if not predictable.
Crafting is designed for gear accessibility, not profit.

My Poor Riding Broom

in Black Lion Trading Co

Posted by: Jorvych.3064

Jorvych.3064

Oh. I should examine it then, huh.

My Poor Riding Broom

in Black Lion Trading Co

Posted by: SaintSnow.6593

SaintSnow.6593

Fill out a support ticket under purchases and state your issue about accidentally deleting the item through the character. As long as you were the one who purchased said item and they will check your account, they can supply you a new one. I’ve personally had similar issues and they have always come through. They quickly respond and are extremely lenient.

Säïnt

My Poor Riding Broom

in Black Lion Trading Co

Posted by: Jorvych.3064

Jorvych.3064

Fill out a support ticket under purchases and state your issue about accidentally deleting the item through the character. As long as you were the one who purchased said item and they will check your account, they can supply you a new one. I’ve personally had similar issues and they have always come through. They quickly respond and are extremely lenient.

There doesn’t appear to be an option for this, mate. Unless I’m not looking in the right area.

My Poor Riding Broom

in Black Lion Trading Co

Posted by: barnabas j collins.2306

barnabas j collins.2306

From in game go to:
Game Menu
Support

At the bottom select “GW Support Website”

In the upper right hand corner of that website will be “submit a request”

From there just follow the steps they give you. The first step will be to select the category of issue you have, in this case “purchase issue” probably is the one.

However, they almost never replace an item lost due to player deleting them. but I had a bunch of extra gems so I just gifted you a broom – let me know if you don’t get it.

Cause everyone should have a broom – how else will we keep Tyria clean?

My Poor Riding Broom

in Black Lion Trading Co

Posted by: Rouven.7409

Rouven.7409

Top right corner you see the tab for forums, support, wiki – once you navigated to support check the top left corner – from there you should be able to create your own ticket.

“Whose Kitten is this?” – “It’s a Charr baby.”
“Whose Charr is this?”- “Ted’s.”
“Who’s Ted?”- “Ted’s dead, baby. Ted’s dead.”

My Poor Riding Broom

in Black Lion Trading Co

Posted by: Jorvych.3064

Jorvych.3064

From in game go to:
Game Menu
Support

At the bottom select “GW Support Website”

In the upper right hand corner of that website will be “submit a request”

From there just follow the steps they give you. The first step will be to select the category of issue you have, in this case “purchase issue” probably is the one.

However, they almost never replace an item lost due to player deleting them. but I had a bunch of extra gems so I just gifted you a broom – let me know if you don’t get it.

Cause everyone should have a broom – how else will we keep Tyria clean?

Yes, I did get it. Thank you so much, my friend. It feels good to have my broom back.