Guild Wars 2

Dear Arena Net

I am writing this post as I fill it is now completely unacceptable that we are still having the Arah door bug.

For those of you who are lucky enough not to be on a server who is not affected by this issue I will explain.

There is an event outside Arah what spawns; while this event is active Arah door is locked. This in theory should not be an issue. However what happens is this event bugs and the door does not open, preventing you from doing the dungeon until a server re-start.

I am on Underworld server and I am not joking when I say since release Arah is bugged 90% of the time.

Arena Net seems to be incapable of resolving this issue, all they do is re-start the server and not resolve the issue.

To me it is simple they have three options.

1. Delete the door.
2. Delete the event.
3. Fix the bug.

This is one of the only end game dungeons and we can only do it 10% of the time!

I love this game but this is really not on Arena Net, we have suffered enough now please resolve the issue by next patch.

Please post if you also share the same opinion as me, it would be good to get as many posts as possible so Arena Net realise the seriousness of this bug.

Kind Regards,

James

Agreed… a significant chunk of content shouldn’t be locked up because a few minor chunks aren’t working properly.

Exactly, today the Arah was even bugged after the restart in Blacktide. It’s basically down all the time and needs to be priotized instead of unid drop chances. In our server it’s not up even 90% of the time, more like 3-5%..

i’ve never had the chance to even run explorable mode there yet due to this bug. tried a few times over the last few weeks and its always bugged. id love to see the place but its not possible on my server

This is indeed unacceptable, I would have probably quit if Arah was bugged in my server because Dungeon Master and the Arah gear is what has kept me interested on the game.

i have 3 characters lvl 80 with ful exotic gear, cant finish personal story cause arah is allways bugged,

gg

Agreed, haven’t been able to finish my story quest for weeks!

3 runs away from my Arah chest….. for weeks now /twitch
I’d also realy love dungeon master, which is also not happening thanks to this.

Earlier today, we hoped that it was working after server reset – what happened then is that some other bugged events would work (for example, the tunnel events), but the Arah chain simply didn’t happen.

I’ve also wanted to farm some tokens for the orrian gear but that bug is now permanent on my server. This should be on your main “to do” list because it’s preventing access to major content of the game.

Have a friend switch server to one that’s working, you can then join from there. Don’t have any friends willing to do so?… Well that sucks! Currently working as far as I know on Desolation.

The server-switching idea might’ve worked before, but now with the 7day cooldown….. No.
Also my home server is full at most hours, so it’s pretty hard to get back if anyone decides to sacrifice a week somewhere else simply because we want to do something in the game which shouldn’t give too much trouble

Yes this is something that really needs to get looked at.

Been this way since day one, not a word about it.

The most common bug seems to be when a server fails the Meddler’s → Shank Anchorage push event, immediately after escorting Lightbringer Palfinier. There’s no reset. It just freezes there, forever.

Ever since i started playing, i have seen Arah’s doors open only today (underworld). I Think this is enough said.

they should delete all these garbage pre dungeon events. All they do is waste every1’s time or completely bug the dungeon.

I got into Arah today, only to find the thing bugged when we were done with the run.
This isn’t really an acceptable situation, I literally can’t play that character anywhere else if I want to run Arah before the next patch hits.

I take it arena net’s lack of response on this issue means they don’t know or don’t care.

Would love to one day complete my personal story. Anet?

I’d at least love some updates and transparency on what’s going on to resolve the issue, an ETA to that resolution, etc.

This is ridiculous.

….. So after weeks of no Arah, it’s finally not bugged anymore.
We happily run in, start doing, and ONE of our group members gets kicked off for a minipatch after the 2nd boss. Just him. Nobody else.
He logs back in, can’t enter with us again due to game client bug, and the reset coming with the patch closed the gate.
We consider continuing with the 4 of us, however 1 by 1 we get kicked out for patching and we find out that we can’t do Arah anymore since the event reset all the way back to the beginning of the zone, and even if it wouldn’t bug out somehow, we’re not many people online atm and its half past midnight so people might leave to go sleep before we even manage the event /twitch

GG

Probably wont get a response on this sadly. Hopefully it will be something they fix November 15.

Funny note: 5 minutes beofre all this happene,d tehre was a server message going “Reset in 3 hours”.
We were pretty happy with that since it meant we could get a path or 2-3 in.

Edit: Somehow, the Event didn’t bug and we managed to replace the person in the group going to bed. Progress!

Hoping for fix before the lost shores or at least when that update comes. It’s been bugged now long enough…

It’s bugged again on Desolation now as well…. I reported this problem so many times now so many people have it’s always on the front page of the dungeon forums why is nobody paying attention?

I can’t believe that after being closed for %90 of the time on Gandara, this bug still exists.

I don’t care about separate teams and resources or whatever your team is busy with, dungeons are the only thing we have close to endgame in GW2 and it’s simply unacceptable that the hardest (and the most important) dungeon is inaccessible (for such a long time) in an MMORPG. Never seen anything like this in any other game I played.

This and the bug on Arah path 1 is just shameful.

I have this problem too, I’ve been trying to do Arah dungeon both the explorable mode and my final story line quest, but I can’t get in to the dungeon, because the door has not been open any of the three days since I started trying. The event which I guess leads up to the opening of the door simply never happens, it always says “The Pact are preparing to establish a forward base”.

Arah was bugged last night on Henge of Denravi. I know it was fine earlier in the week, as guildies have done a few runs there. But for now, there is an escort event stuck at the bottom of the Promenade stairs, and a door preventing dungeon access even though the waypoint is not contested.