Guild Wars 2

I just want to start this thread to say thank you for your communications on the forums and hard work in the game. It is honestly unbelievable how outstanding you customer communication through the forums has been. I have observed posters from MANY different departments from developers to staff, and as a customer and more so as a man/person there is nothing I appreciate more than this. Everyone I have talked to have had nothing but good things to say about the communication. Your level of commitment to the game and more importantly those who play it is unrivaled by any MMO company I have met so far, from me (a lowly player) thank you.

I know it can be a chore to post on the forums some times but please do not lose this mentality. I understand it is frustrating and aggravating having people constantly bash something you are working hard on. The communication has been phenomenal so far thanks.

I feel the same way. Too many other developers/community coordinators tend to follow the cryptic “coming soon” or “we’re looking into it” mantra.

ANet actually goes into quite intimate detail about their patch notes, and the feelings that drove that update. I love this and hope to see it continue.