Disconnected on last boss (tokens)

Disconnected on last boss (tokens)

in Fractals, Dungeons & Raids

Posted by: AraQkh.8621

AraQkh.8621

Such a situation at the end of the dungeon I disconnected and when I came into the game last boss was killed and I didn’t get tokens.

Is it possible on such situation I will get tokens by mail?

Disconnected on last boss (tokens)

in Fractals, Dungeons & Raids

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hi AraQkh.

What you describe is unfortunate and we are sorry to hear that. In this situation is quite unlikely that you will receive any refund from Customer Support as they are unable to provide this kind of services at the moment.

Sorry for the inconveniences.