FotM Disconnections / Crashes

FotM Disconnections / Crashes

in Fractals, Dungeons & Raids

Posted by: Alex.5349

Alex.5349

Hey everyone,

There is a major problem going on here, and it’s unbelievable that ArenaNet didn’t see this when they released FotM, let alone fix it when they come to hear of it.

Though I probably do not have the best connection around, it’s certainly a good one. And I barely notice it, or care about it, when I get thrown out. Yet.. it happens.

ArenaNet, how can you nót give this attention, make us able to join Fractals, or get us straight inside again, when we disconnect and tend to log back in again.
There has never been something more gamebreaking than disconnections and then not being able to finish what we started.

Fractals is a dungeon, 5 players must attend or it will simply not be possible at higher levels… Now I don’t think I have to point out that 1 of the 5 players getting a disconnection in a 1h+ lasting dungeon will happen quite often.

I hope you’ll give this attention in the near future.

(edited by Alex.5349)

FotM Disconnections / Crashes

in Fractals, Dungeons & Raids

Posted by: exionn.8152

exionn.8152

yea it completely sucks when you can’t back in.

FotM Disconnections / Crashes

in Fractals, Dungeons & Raids

Posted by: Ze Dos Cavalos.6132

Ze Dos Cavalos.6132

If they cared about that they would have fixed it by now, is it so hard to make it like in GW1?
In GW1 if anyone got disconnected in a dungeon at the login screen the player would receive a message asking if they wanted to return to the dungeon.
I know what they care about but i will not say more or i will get banned or something for saying what i think.

[DIE] Death is Energy

FotM Disconnections / Crashes

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Posted by: Loviatrix.1589

Loviatrix.1589

I have a guildie who is a part of our regular prime time EST group. He disconnects every night around 10 PM est due to his router resetting. He has no control over this as his internet is provided by his landlord (who has not been helpful in finding a solution to the problem). Needless to say this is quite a problem with the FOTM disconnect = lockout issue. We have been trying to progress as a group and re-do things for people to keep them up to our level….and every night this one guy disconnects on the Maw fight and cannot complete the level because of it. So very frustrating! We like our group and don’t want to leave anyone out so at this point it means we all have to wait for a fix.

I hope that Anet is working on a fix for this =/ Even if it might take them some time due to difficulties that we aren’t aware of…..just simply a blanket statement “Hey, we are working on this, it is a priority but we have no ETA to share at this time” would go a long way to making alot of people feel better I’m sure.

So how bout it Anet?

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Posted by: Shammy.5846

Shammy.5846

I would love if they made it like GW1 where people had at least a grace period. Lets say 5 minutes of them not being in zone. And them not being online so it is not exploited into logging in alts.

FotM Disconnections / Crashes

in Fractals, Dungeons & Raids

Posted by: Robert Hrouda.1327

Robert Hrouda.1327

Content Designer

We’ve posted about this in other places, but I will post it here.

We are aware of this bug and have a fix for it. The next patch should remedy this issue.

FotM Disconnections / Crashes

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Posted by: Raeyne.5086

Raeyne.5086

I got kicked out just at end of Maw boss for the third time running. Didnt get credit for passing level 8. Have to redo it now. Why havent you fixed this yet? Can you give me the progress Ive earned? Ive been trying to pass this and wasted hours doing so.

Commander Taranius Vier – Guardian
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Posted by: Rising Dusk.2408

Rising Dusk.2408

No, they can’t give you the progress you missed out on. If it’s a problem that you constantly disconnect, just wait until the fix that Rob mentioned above before playing FotM; it’s coming soon*.

*soon is a relative term.

[VZ] Valor Zeal – Stormbluff Isle – Looking for steady, casual-friendly NA raiders!

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Posted by: ragingpuma.4618

ragingpuma.4618

don’t just fix disconnections. because i crash alot and it cmpletely closes game so the gw1 way will not help me. best to just keep it the way it used to be for the old gw2 dungeons. Yea people would kick pugs to let guild mates join in. But won’t that be fixed by just not allowing them to kick people who are online.

FotM Disconnections / Crashes

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Posted by: Ze Dos Cavalos.6132

Ze Dos Cavalos.6132

don’t just fix disconnections. because i crash alot and it cmpletely closes game so the gw1 way will not help me. best to just keep it the way it used to be for the old gw2 dungeons. Yea people would kick pugs to let guild mates join in. But won’t that be fixed by just not allowing them to kick people who are online.

The gw1 way will help you because you coud even restart your pc that you would still be able to rejoin your party.
And i think they didnt do the fractals like the other dungeons because they want players to do 1 entire level with no means to repair their armor and sell stuff.
Its a good way to use the gem store to buy repair canisters and merchants, but im ok with that.

Thanks for the reply Robert, glad to know you guys are working on it.

[DIE] Death is Energy

FotM Disconnections / Crashes

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Posted by: Moderator.6837

Moderator.6837

Hello,

There is already a thread abut this issue here : DC in fractals – no way to get back in, therefore this one is now closed.

Please remember to use the search feature before creating new threads.

Thank you.