Unable to loot final dungeon chest

Unable to loot final dungeon chest

in Fractals, Dungeons & Raids

Posted by: Quickfoot Katana.8642

Quickfoot Katana.8642

Ok so this happened 2 times now, upon killing the final bosses of Caudecus Manor, both Frost and the centaur, the chest appears and some instant rewards pop up (XP, silver, and the dungeon tokens). My party was fast looting chest and left dungeon. As soon as the 4 of them left, I got kicked out of the dungeon with no right to loot my chest. This is really annoying and should be adressed by two options:
Stay in the dungeon;
Get kicked, but a similar extra inventory window like in GW1 pops up, allowing you to pick up the remaining loot.

I am really kitten off about losing rewards that I worked for.

Unable to loot final dungeon chest

in Fractals, Dungeons & Raids

Posted by: Quickfoot Katana.8642

Quickfoot Katana.8642

I will just add that this happened in Ascalonian Catacombs explorable mode aswell. ArenaNet are you aware of this issue?

Unable to loot final dungeon chest

in Fractals, Dungeons & Raids

Posted by: CC Eva.6742

CC Eva.6742

Community Coordinator

Hi Quickfoot Katana.

We are sorry to hear that. A bug report sent to our Customer Support through a ticket will certainly help us studying the issue. Unfortunately, there is possibly no way they can return you those rewards.

Thanks for writing and sorry for the inconveniences.