75% Off Sale Issues

75% Off Sale Issues

in Guild Wars 2 Discussion

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

If you purchased Guild Wars 2 during our 75% off sale, and if you had issues with receiving your serial code, please read [url=https://forum-en.gw2archive.eu/forum/support/support/Serial-Code-missing-from-Sales-Email/page/2#post4729267[this thread[/url] for information on the situation.

In short, the issue has been addressed and your code will arrive soon.

If you attempted to use a PaySafe Card and found you could not complete your purchase, that issue is being investigated right now and we should have that corrected very shortly.

Thank you for your patience and understanding with this situation. We look forward to seeing you in the game very soon!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

75% Off Sale Issues

in Guild Wars 2 Discussion

Posted by: SwiftFishy.2643

SwiftFishy.2643

If we already had a Guild Wars 2 account, can we upgrade to digital deluxe for 75% off?

75% Off Sale Issues

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

If we already had a Guild Wars 2 account, can we upgrade to digital deluxe for 75% off?

No. The only way to upgrade a current account is through the gem store upgrade at a cost of 2,000 gems. The sale is for new accounts and can’t be used to upgrade an existing one.

The Burninator

75% Off Sale Issues

in Guild Wars 2 Discussion

Posted by: Johnathan Ralston.5871

Johnathan Ralston.5871

I would like to buy a few account at this price as when the expansion comes there is no chance that new or multiple account players would pay full price for the base game.

I really need to buy multiple heroic edition accounts.

75% Off Sale Issues

in Guild Wars 2 Discussion

Posted by: Blude.6812

Blude.6812

If we already had a Guild Wars 2 account, can we upgrade to digital deluxe for 75% off?

No. The only way to upgrade a current account is through the gem store upgrade at a cost of 2,000 gems. The sale is for new accounts and can’t be used to upgrade an existing one.

That is an incredibly bad decision an Anets’ part. No deal for long time players that may want to upgrade?
Shame shame shame.

75% Off Sale Issues

in Guild Wars 2 Discussion

Posted by: JustTrogdor.7892

JustTrogdor.7892

If we already had a Guild Wars 2 account, can we upgrade to digital deluxe for 75% off?

No. The only way to upgrade a current account is through the gem store upgrade at a cost of 2,000 gems. The sale is for new accounts and can’t be used to upgrade an existing one.

That is an incredibly bad decision an Anets’ part. No deal for long time players that may want to upgrade?
Shame shame shame.

The idea behind the sale was to attract new players during the announcement of the expansion. The gem store account upgrade has been on sale a few times as I recall. Maybe it will be on sale again sometime in the future.

The Burninator

(edited by JustTrogdor.7892)