I just want to say thank you to Anet’s support team. I see a lot of complaints about how slow they are, and how they never seem to do what people think they should. I’ve dealt with them several times over various issues with both mine and my husband’s accounts. And every single time, it has been fast replies, and great service.
In fact, every single time, we have had more done for us than we expected, and are more than happy with their service. Give these guys a champ box!
(Yes, I have problems with other parts of Anet’s team Trait thread, anyone?, but the support team is first class.)
I agree with this completely (I am the aforementioned hubby).
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