Guild Wars 2

Edit: Point is moot. I found someone who was awake at Anet Thanks for playing!
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Hey,
Has anyone been successful reversing a gold-for gems transaction?

I’m wondering if anyone has accidentally exchanged gold for gems and has been able to get them to reverse it. I’m extremely annoyed right now because I accidentally exchanged 349 gold for 2000 gems instead of exchanging 2000 gems for 238 gold last night.

Because they tweak their exchange, I can’t just go back the other way and call it even.
If I sell 2000 gems, I’d only get 244 gold after having paid 349 gold for the same amount of gems.

So a simple mistake has cost me 105 gold, which is a LOT to me right now. I had a plan and I was excited and freaking clicked the wrong button

They refuse to reverse the transaction (but said if it was the other way around, they would — I see no difference, as both involve gold). If I can find someone for whom they’ve fixed this in the past, It would strongly bolster my case. Feel free to PM me if you don’t want to post openly. Thanks.

Hi, sorry to hear what happen, however I suggest contacting support. You will find that posting here, no one cares about our threads.

I made one asking a question about psc, not one reply.

Magic Faze.9613:

Hi, sorry to hear what happen, however I suggest contacting support. You will find that posting here, no one cares about our threads.

I made one asking a question about psc, not one reply.

By the sounds of the last part of his post, it seems like he did and they refused.

Yea. I’m trying to see if I can find someone for whom they reversed it in the past. Judging by the first response I got, the particular support person didn’t even understand what I’m talking about. I’d take a referral to someone who’s had their coffee! When their game mechanic is so obviously punitive, they should be prepared to help people after simple mistakes like this and I’m sure they’ve done it in the past given this game’s been out for 3 1/2 years, so I just need to find out for whom