Account linking issue

Account linking issue

in Guild Wars 2 Discussion

Posted by: MrWubzy.3587

MrWubzy.3587

Hello. I already wrote support about this, so hopefully it gets resolved soon. I thought I’d post here to see if anybody else has had this issue.

I linked my GW1 and GW2 accounts some time ago (a year or so I think). I logged in to my account tonight to find that they were no longer linked. Is this a common thing, or is it just me? I’d really like to replay Factions.

| Biyx [Guardian] ; Aika Vonelli [Ranger] |
| Proud roleplayer! |
| Biyx’s All-For-Nothing Challenge |

Account linking issue

in Guild Wars 2 Discussion

Posted by: Illconceived Was Na.9781

Illconceived Was Na.9781

Hello. I already wrote support about this, so hopefully it gets resolved soon. I thought I’d post here to see if anybody else has had this issue.

I linked my GW1 and GW2 accounts some time ago (a year or so I think). I logged in to my account tonight to find that they were no longer linked. Is this a common thing, or is it just me? I’d really like to replay Factions.

I’ve never heard of it happening. I don’t even remember if ANet can manually delink accounts upon request.

What are you seeing that makes you think that they aren’t linked any longer?

John Smith: “you should kill monsters, because killing monsters is awesome.”

Account linking issue

in Guild Wars 2 Discussion

Posted by: MrWubzy.3587

MrWubzy.3587

Hello. I already wrote support about this, so hopefully it gets resolved soon. I thought I’d post here to see if anybody else has had this issue.

I linked my GW1 and GW2 accounts some time ago (a year or so I think). I logged in to my account tonight to find that they were no longer linked. Is this a common thing, or is it just me? I’d really like to replay Factions.

I’ve never heard of it happening. I don’t even remember if ANet can manually delink accounts upon request.

What are you seeing that makes you think that they aren’t linked any longer?

Maybe I’m missing something…I don’t know. Here’s some images.

EDIT: I’ll upload the images in a sec, I forgot to hide my e-mail.

| Biyx [Guardian] ; Aika Vonelli [Ranger] |
| Proud roleplayer! |
| Biyx’s All-For-Nothing Challenge |

Account linking issue

in Guild Wars 2 Discussion

Posted by: MrWubzy.3587

MrWubzy.3587

Here’s the images…

Attachments:

| Biyx [Guardian] ; Aika Vonelli [Ranger] |
| Proud roleplayer! |
| Biyx’s All-For-Nothing Challenge |

Account linking issue

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

Some time ago, many player’s accounts showed the ‘Buy Now’ on Guild Wars, even though the accounts were linked. (There were several posts about it at the time.)

I think it was about the time they changed the ‘My Account’ page.

My ‘My Account’ page(s) used to look the same as yours, but I could log into my GW account and had my HoM rewards. Have you tried logging into your GW account (using your GW2 account credentials?

(edited by Inculpatus cedo.9234)

Account linking issue

in Guild Wars 2 Discussion

Posted by: MrWubzy.3587

MrWubzy.3587

I can’t take screenshots of the GW1 client for some reason. But, when I type in my GW2 credentials, it says the e-mail is not found. However, when I use an incorrect password, it says the password is incorrect.

| Biyx [Guardian] ; Aika Vonelli [Ranger] |
| Proud roleplayer! |
| Biyx’s All-For-Nothing Challenge |

Account linking issue

in Guild Wars 2 Discussion

Posted by: Inculpatus cedo.9234

Inculpatus cedo.9234

It’s possible your Guild Wars account has been compromised. Or, it could just be a glitch in the system.

Only the CS Team can assist you.

Good luck.

Account linking issue

in Guild Wars 2 Discussion

Posted by: MrWubzy.3587

MrWubzy.3587

Thanks. I’ll just wait for support to get to me. It IS possible that my account has been compromised, since I just tried to log in to GW2 and it prompted me to send a SMS to my phone to confirm the log-in. I just recently remembered my location on the client, too…

| Biyx [Guardian] ; Aika Vonelli [Ranger] |
| Proud roleplayer! |
| Biyx’s All-For-Nothing Challenge |