Guild Wars 2

Sorry if this is the wrong spot. My friend cant log into his account because it ask for the code to reset his password. What code is he meant to be looking for? He bought the game digital. What should he do?

Should be the serial number from the mail he got after his purchase.

lordkrall.7241:

Should be the serial number from the mail he got after his purchase.

Ahh thanks, I think he may not have that email. Will he have to contact support?

Aye, if he doesn’t have that mail he would need to contact support.