This is just a copy/edits added in of this reddit post
https://www.reddit.com/r/Guildwars2/comments/3v3hzc/anet_you_need_to_be_better_than_this_to_your/
I am sure I am not the only one who has broken down and somewhat has lost my joy of playing GW2, is tired of the kitten Anet is pulling as of late, and is sitting here watching our dream of what we expected slowly fade.
HoT IS LACKLUSTER
I like many had high hopes for HoT. But like many I am somewhat disappointed in what we got. There are good things about it, but to have major bugs that have been reported, especially the ones that have stopped legendary progression, as well as meta event progression is a slap to the face of a community that has invested so much in you Anet.
FORCED OBSOLESCENCE OF CONTENT
The dungeon reward nerf was stupid. Plain and simple. I was not a fan of dungeons, but with the plenty of players who enjoyed them. You just spit in their faces. Same goes for fractals at this point. Why are you trying to force your players to play content they might not want to? As many have stated this goes against your principal of “Play your way.” As mentioned on reddit, it is because dungeons made gold out of thin air, but so does SW, so does farming rich ore nodes.
STOP WITH THE ESPORTS
http://i.imgur.com/kxbGKG5.jpg 1
Take a look at that screenshot from Twitch. You are straight up irrelevant. I am not the only one who states this. A friend of mine from high school works for twitch, and got me in touch with a rep from goodgame.gg For those who don’t know who they are, they connect brands with streamers/teams in eSports. The company I work for wanted to sponsor a streamer/team and the rep flat out told us to avoid MMOs like the plague. They are pretty much the single worst investment you can make. You guys as brought up by the community don’t even do at least monthly balance patches. So take the money you’re throwing at eSports and use it to hire talent that will fix your game. I can even provide proof of my connects to skeptical people. Just PM me.
LACK OF COMMUNICATION/TRANSPARENCY
Hands down out of all the games I have played. You guys have close to the least amount of communication with the community. We have to depend on people like Dulfy(and thank you for all your work Dulfy along with everyone else who datamines), to have any clue what to expect. All I feel we ever see anymore is announcements on things you want us to spend money on. Fix the major bugs, work on major features your community has asked for.(Colorblind Mode). Scratch our backs and we will scratch yours. But for now I urge the community to speak with your wallet and not buy anything/cut your spending on gems. F2P players don’t buy the expansion. If you REALLY want it wait for it to go on sale. The visual changes you made this patch should have been something you asked the community about.
FOCUSING ON MONETARY GAINS OVER MAJOR BUGS/FUN
You guys have been churning out new weapon skins, glider skins, outfits quickly for the past month, but yet MAJOR bugs have gone unfixed despite being repeated on reddit, and the forums. We all understand GW2 is a business, and you want to make money. You know how great companies rake in the cash? They take care of their community. As stated above, focus more on fixing issues and we will in turn pay you back by buying gems. I promise you. Taking care of customers always resorts in gains 100%. I know designers are not coders, but have them take a break to work on other cool stuff.
TOO MANY DIRECTIONS AT ONCE
Now this might be my own personal opinion, and I realize I may be the only one who thinks this, buy I feel that Anet is trying to go in too many directions at once. They put in raids, now want to fix WvW, but at the same time want to push sPvP. Pick one thing Anet ONE THING to do and stick with it, instead of a bunch of things you have no idea what the hell you’re doing. I am not saying only choose one game mode forever, but if you want to overhaul WvW. Focus just on that so it is great.
“If there is any one secret of success, it lies in the ability to get the other person’s point of view and see things from that person’s angle as well as from your own.”
“Vision without execution is just hallucination.”
“A business absolutely devoted to service will have only one worry about profits. They will be embarrassingly large.”
-Henry Ford
TL;DR Anet we love you, but you have to admit you have been pretty kittenty to your community as of late. We know you can be better, we all want you to be better. Just communicate with us more, be transparent, and listen to us. Profits will come by doing that. More than you can imagine. “Speak not just to speak, but to be heard.”-Redditor on original post.