Arenanet offering refunds to banned players?

Arenanet offering refunds to banned players?

in Guild Wars 2 Discussion

Posted by: PowerCat.5738

PowerCat.5738

Had a sight of this post over at another forum:

http://i.imgur.com/BxM67.jpg

Seems like Arenanet is going to offer refunds to some of the players who were banned in the snowflake exploit.

Are the rumours true or is he making it up?

Arenanet offering refunds to banned players?

in Guild Wars 2 Discussion

Posted by: Narkosys.5173

Narkosys.5173

I wouldnt doubt it because I am sure there will be charge backs for banning them. Nov 15 was the same they refused a lot of refunds so people went to the CC companies for help.
I would expect that there is more to the charge back and fees above and beyond the refund and it would simply be a better business decision to pay them off then incur the penalties and raised CC transaction fees because the company has a lower standing with Visa/MC or whatever company.
Which of course would effect revenue from the sale of gems/expansion in the long run as well. Eating away at the profit long term is far greater than a payout.

Arenanet offering refunds to banned players?

in Guild Wars 2 Discussion

Posted by: MrDmajor.7084

MrDmajor.7084

Charge backs are a great way to tell ANet to kitten off without getting an infraction in the forums… but I doubt you’ll ever be able to do business w/ Anet again EVER lol.

Power To The Players!!!!!

ArenaNet does NOT play Guild Wars 2. This can’t be.

Arenanet offering refunds to banned players?

in Guild Wars 2 Discussion

Posted by: Moderator.6837

Moderator.6837

Hello,

Such issues are not meant to be discussed on the forums, but with our customer support team.

Therefore this thread is now closed.

Thank you for your understanding.