Ascended Armour Question
the only thing it says is “unique”
You’re not the first to complain about the lack of info.
You can infuse the ring though, and it will count as a different ring.
You may want to try contacting support and explaining the situation. Some time ago it worked, they replaced the ring and commented that they wanted to make it more clear as the issue is very common (I have it listed as «154. Warning when buying a 2nd identical accessory/ring on a character who has the same unique trinket equipped, so that the player sees he will not be able to use it (case reported too often in the game and forums). Additionally: an in-game explanation of what “unique” is. Alternatively: removal of “unique” mechanic.» for at least 3 months here). Others have posted that they got a “use on alt or infuse” answer recently though, but it’s still worth the try.
20 level 80s and counting.
Do you think they would refund me the laurels if I submitted a ticket?
I wouldn’t mind if it was just gold but 30 laurels if the equivalent to a months worth of dailys and I’m not focusing on my other characters so it would go to waste anyway.
I now have to do dailys for another month just to get the correct piece of armor.
I’m not sure if I have a case but then again, if the information isn’t clear to begin with, maybe I do?
Since Ascended gear has become Account-bound, I don’t think CS is replacing duplicate Unique items, anymore. But, the only way to get a definitive answer is by contact CS.
Good luck.
Do you think they would refund me the laurels if I submitted a ticket?
I wouldn’t mind if it was just gold but 30 laurels if the equivalent to a months worth of dailys and I’m not focusing on my other characters so it would go to waste anyway.
I now have to do dailys for another month just to get the correct piece of armor.
I’m not sure if I have a case but then again, if the information isn’t clear to begin with, maybe I do?
Most likely they will send you a replacement ring with a defensive instead of offensive infusion and same stats. I’m writing it because other people have had this problem, have done it, and CS helped them. But again, that’s been a while ago, and some claimed that CS wasn’t able to help anymore. Anyways, filing a ticket and asking CS politely won’t hurt you.
20 level 80s and counting.
I submitted a ticket for hopefully a refund. I had to buy Ralena’s Band’s so now I just have Vassar’s Band sitting in my inventory. I’m trying to get a Plague Idol now which costs 40 laurels which is why its annoying as i’ve wasted 30!
My other characters builds don’t relate to the spare ring so I won’t use it. Hopefully CS will help me out.
I think they need to make this more apparent in game too as I had to search an external site outside of the game to find the information I was after.
Do you think they would refund me the laurels if I submitted a ticket?
I wouldn’t mind if it was just gold but 30 laurels if the equivalent to a months worth of dailys and I’m not focusing on my other characters so it would go to waste anyway.
I now have to do dailys for another month just to get the correct piece of armor.
I’m not sure if I have a case but then again, if the information isn’t clear to begin with, maybe I do?
When this happened to me they didn’t refund my laurels but they did give me the option of another trinket in its place. So I chose another and they promptly mailed it to me.
They did warn that they wouldn’t do it again, however. Which really makes me wonder why they don’t address this problem at the start – put more warning on buying ascended “unique” items. Instead they seem to be happier dealing with support tickets. :/
I submitted a ticket for hopefully a refund.
It would be nice if you posted the reply so that we know the current stance of CS.
They did warn that they wouldn’t do it again, however. Which really makes me wonder why they don’t address this problem at the start – put more warning on buying ascended “unique” items. Instead they seem to be happier dealing with support tickets. :/
Large companies just love to break up their staff into different departments which have absolutely no effect on each other, which results in group A saving X amount of time by not addressing issue N while group B wastes X*10 amount of time solving the consequences of the unfixed issue N.
20 level 80s and counting.
Do you think they would refund me the laurels if I submitted a ticket?
No. They have been known to replace them with different stat ones, though.
They did warn that they wouldn’t do it again, however. Which really makes me wonder why they don’t address this problem at the start – put more warning on buying ascended “unique” items.
More warning is just trying to patch a bad design. They just should remove the Unique restriction completely – especially since there seems to be no sensible reason for it anyway.
Actions, not words.
Remember, remember, 15th of November
Remember, remember, 15th of November
(edited by Astralporing.1957)