I’ve been trying to exchange gems into gold for the past few days and the gem exchange window stays gray and doesn’t seems to load. Both the gem store and trading post are working fine for me. Is there any way to fix it?
One possible fix posted here from StinVec and CriminalMind: Source
“Clear the game cache
In addition to ‘Running As Administrator’ helping with many issues other than just the TP, most TP-specific issues are primarily related to some temporary GW2 files where removing them will allow them to be recreated and the TP to function properly again.
The quickest way to clear the GW2 Cache is to:
1) Ensure your game is completely closed.
2) Hold your “Windows Key” and press “F” to open Windows Search on your computer.
3) Search for “gw2cache”. It will find a folder called “gw2cache-{bunch-of-letters-and-numbers}” at: “C:\Users\YourComputerUserName\AppData\Local\Temp”
Delete this “gw2cache-{bunch-of-letters-and-numbers}” folder that is shown in the results.
4) Load up your game normally and your TP should now function properly.”
This thread describes a blank page: Currency Exchange Blank Page. One poster was able to pull it up by scrolling on it.
(*edit: I was able to access the ability to purchase gems by clicking inside the “its easy to purchase more gems..” section and pulling down on the mouse – thus ‘scrolling through’ the contents. I had to do that in each subsequent step. So the style sheet on the Gem Store is very much not rendering/loading correctly.)
I was messing around with the gem exchange window for a bit and apparently everything is there I just don’t know what is what. I converted some gems by accident lol. Just need to know where the confirm button appears.
