Too many vital things are missing. We need sticky thread on each one listing all the class changes, patch by patch, or at least links to them, so we can give you feedback about them – We also need to feel that such a sticky is being throughly read by the right eyes – In other words, we need to know that you pay attention to what we think and are working on it. Constantly.
In other words, something more than a link on the launcher every now and then to where Bill Apeby talks about some changes and ends with an “our ambition is to create the best game as always” and splices it up with a few “thank you thank you”. That’s just not reassuring enough.
Sure, this would mean some more forum work on your end, but from the company that claims to be making the best MMORPG in exsistence, no task towards that end can be too large – Or, for that matter, small.