Confused about hero points not increasing.
Are you sure you hadn’t done it before? What sort was it? A commune or a fight?
ANet may give it to you.
Did you unlock skills on that character prior to the skill point/hero point change in June 2015? When they made the change, they made it so that you kept all unlocked skills and traits beforehand, but if you didn’t have the hero points you effectively went “negative” while the UI only showed 0. You wouldn’t start gaining new hero points until after completing enough challenges to equal out the cost of the skills and traits already unlocked. If you’re a returning player, this may be your issue.
Alternatively, many hero challenge fights can be repeated, so just because you can re-initiate the challenge doesn’t mean you’ve not done it before.
Stop treating GW2 as a single story. Each Season and expansion should be their own story.
Where are you looking to see if your Hero Points have increased?
Do you know that hovering your mouse over a hero point displays the status? Whether or not it has been completed?
I’m a new player, pretty dang sure I had not done it before, but I’ll try a few more and see.
Maybe I’m missing something but I tried to doing a hero challange I’m sure I have never done to increase my hero points but I see no change at all.
Am I missing something?
It’s possible, depending on the challenge. Very few challenges do not work outright, but give you an item in inventory that needs to be consumed.
Which challenge that was, and what did you do to finish it? Did the icon of the hero challenge change from unfinished to finished?
Remember, remember, 15th of November
It sounds like you came upon a Hero Challenge that was activated by another player. If someone who hasn’t done the hero point approaches it they can activate and you can wind up fighting the challenge. You still get a reward that shows up like you did it for the first time, however if you look at the pop you’ll see it’s just a monetary reward not the HP.