Guild Wars 2

My husband and I have been consolidating our golds together to finish twilight. I need the gold from guild bank to purchase dawn to make sunrise and eternity. I’ve received the wealth transfer restriction on Thursday, Dec. 25, 2015 around 7pm EST.

Since then, I have not send, receive, or withdraw any golds. According this page https://help.guildwars2.com/entries/92202098-Wealth-Transfer-Restrictions-Mail-Guild-Bank-, my account should be reset already. However, I still cannot withdraw my golds from guild bank.

This is anet’s response: “Please keep in mind that even when we have a weekly reset, that does not means that your wealth transfer restrictions should get lifted by Sunday. Example: if you retrieved gold prior to the weekly reset the same Sunday, it will not reset until next week or more. Unfortunately, we do not have an exact time frame.”

The policy is confusing. Why have a reset time and day if the restriction does not reset? There is no rolling restriction stated in the policy. ex: 1 week from restriction, etc.

Was there an update on the policy that I am not aware of?

I thought the reset was Monday at 12.30AM Pacific Time. About 5 and 1/2 hours from now.

Inculpatus cedo.9234:

I thought the reset was Monday at 12.30AM Pacific Time. About 5 and 1/2 hours from now.

from the same page that I linked. For the purposes of this limit, a week begins at 12:01 AM UTC each Sunday (5:01 PM PDT/4:01 PM PST Saturday).

It is possible that page has not been updated. That does happen from time to time.

You may be pleasantly surprised in a few hours….or have to wait a week. /shrug

Welcome to the game of disappointment enjoy your stay!

They did reset some timers before the start of the expansion because of Raids, to Monday. Although they didn’t say gold transfers were included I know that key running, which also wasn’t discussed, was reset to the new time. It’s possible that gold transfers time restrictions were changed but the support page wasn’t updated. Check it in a few hours and see if it’s reset.

Still wondering why they decided to turn those timers into a horrible mess instead of having everything reset at the same time …

Just a flesh wound.3589:

They did reset some timers before the start of the expansion because of Raids, to Monday. Although they didn’t say gold transfers were included I know that key running, which also wasn’t discussed, was reset to the new time. It’s possible that gold transfers time restrictions were changed but the support page wasn’t updated. Check it in a few hours and see if it’s reset.

I hope so. Support told my husband to keep trying to withdraw gold from the bank or that he will have to wait 1 week from the day he was restricted. I will check back tomorrow and write an update whenever the restriction is lifted.

It’s just amazing that they are confused on their own policy.

My huband and I were able to withdraw our golds from our guild bank yesterday morning, which is a Monday EST.

Then, it resets with the Guild Missions, it seems. Was pretty sure that was the reset time.

Glad it worked out for you. =)