Guild Wars 2

I have been a champion for ANet giving them the benefit of the doubt on everything, but it is becoming harder and harder to trust them at this point.

Every time you turn around it’s a bugged event, bugged skill point, bugged quest bug bug bug bug…

Special one time event….bugged for a lot of people

3 day head start servers went down for 8-12 hours if I remember correctly….now during the one time event BOOM everything went down, now some people can get in but I can’t still…

I am just astonished and disappointed at the lack of preparation ANet has had. Did they not think a lot of people would log in and all go to a city for the special event? Was the event not tested under stress?

Like I said I love ANet and I love the game but it’s becoming one disappointment after another, which is beginning to get frustrating.

Anyways, flame away

The only thing that was “one time”, was the minute-long-cutscene. The dungeon is repeatable. So you can do it again and again and again once they’ve fixed it.

Disappointed that the server crashed? Yep.
Was this preventable? Dunno, I’m not a technician.

But it’s not the end of the world as we know it.

Tosha Daydreamer.9251:

The only thing that was “one time”, was the minute-long-cutscene. The dungeon is repeatable. So you can do it again and again and again once they’ve fixed it.

Disappointed that the server crashed? Yep.
Was this preventable? Dunno, I’m not a technician.

But it’s not the end of the world as we know it.

I know, but that isn’t the main problem. It’s the fact they are so unprepared for things. Between the bugs I mentioned + class bugs + sPvP and tPvP servers crashing some what often, the lack of special events working and more than I can even list. It becomes really disheartening when you are sitting here always trying to look on the bright side of them.

Sorry, but it is very frustrating for all of this to happen way to often.

Also comments like “But it’s not the end of the world as we know it.” only make you look ignorant by attempting to down play someone else legit complaint.

Welcome to software development. Chris, I’ll let you in on a little secret: No matter how much time anyone in software development has to make something, things will always go awry and there will be bugs, and glitches. Preventing all this from happening is near impossible.

What you must have is patience. That’s the key to it all.

Software development is fickle and bugs happen no matter what. This isn’t new to anyone in the MMO business.

Something can always go wrong. So far it’s been great and now the servers go down for a bit cause something happened.

C’mon, all this stuff about trusting Anet.

Tell me this…how many times so far has this game had 8 hours down time for maintenance?

We get more play time than any other MMO I know and yet people complain like a bunch of entitled children as soon as something happens.

Oh and how about patches? When you are in a dungeon, you get 3 hours to complete it. You don’t get kicked mid instance.

So let’s be fair here. You have no idea what unprepared means when it comes to MMOs. That’s the real problem here. Seriously.

It happens. There much better than other devs for for most games in my opinion by far.

Just on the past 12 years of gaming for me.

Gehenna.3625:

Something can always go wrong. So far it’s been great and now the servers go down for a bit cause something happened.

C’mon, all this stuff about trusting Anet.

Tell me this…how many times so far has this game had 8 hours down time for maintenance?

We get more play time than any other MMO I know and yet people complain like a bunch of entitled children as soon as something happens.

Oh and how about patches? When you are in a dungeon, you get 3 hours to complete it. You don’t get kicked mid instance.

So let’s be fair here. You have no idea what unprepared means when it comes to MMOs. That’s the real problem here. Seriously.

Honestly, I am not looking for a fight, and yes I do know about the software development cycle probably more than most…what I do know is that a lot of the things that have been going wrong could/should have been tested more and could/would not be around if they were a little more prepared.

I know stuff happens, that is a given, but when stuff happens, and happens, and happens, and happens, it begins to get annoying to the users.

“Hey group lets go do this dungeon” get to end and it’s bugged (last night in CM)

“Hey group let’s go pvp” queue up for tourny and tourny servers crash (happened friday.

“Hey group let’s go complete this map” complete all but 1 skill point and the skill point is bugged and uncompletable

All of those things and more have happened to me and my group of friends….it stops being a “Oh don’t worry they will fix it” situation but a “MAN come on!” situation.

Also let me be clear, as i have stated I love ANet….i think they are great, but I am doing them a service by providing my feedback/concerns.

I am not trying to trash them or the game in anyway so if you take it like that, you are wrong.

Noxu.7203:

Welcome to software development. Chris, I’ll let you in on a little secret: No matter how much time anyone in software development has to make something, things will always go awry and there will be bugs, and glitches. Preventing all this from happening is near impossible.

What you must have is patience. That’s the key to it all.

Software development is fickle and bugs happen no matter what. This isn’t new to anyone in the MMO business.

^ Right there.

Everyone knows this is true. But they still talk like someone deliberately went, “Aw heck, we could test this a bit more…but lets go out for mammosa’s instead.”

Hmmm.. yeah.. I convinced a friend of mine to come back to GW2 because of how cool the halloween events were, and now the whole dungeon madness(problems from the release of the game) happens again, he was angry with me. I give them the benefit of doubt everytime aswell, but it starting to feel more like they can’t handle their own game.. I srsly like GW2 but they have to get rid of this kind of things.

Chris.7653:

Honestly, I am not looking for a fight, and yes I do know about the software development cycle probably more than most…

If you truly know about software development, you would not be making this post.

Anyone who has been on the receiving end is highly unlikely to be doing what you are doing.

Hunterdan.4921:

Noxu.7203:

Welcome to software development. Chris, I’ll let you in on a little secret: No matter how much time anyone in software development has to make something, things will always go awry and there will be bugs, and glitches. Preventing all this from happening is near impossible.

What you must have is patience. That’s the key to it all.

Software development is fickle and bugs happen no matter what. This isn’t new to anyone in the MMO business.

^ Right there.

Everyone knows this is true. But they still talk like someone deliberately went, “Aw heck, we could test this a bit more…but lets go out for mammosa’s instead.”

^ Right here didn’t read my latest posts.

I know about software dev cycle, I know about the QA cycle…

There are a lot of things they could do to prevent a lot of the bugs I talk about/server issues.

I know it is not on purpose they make these things happen, it doesn’t even take half a brain to point that out….I am offering them feedback that it is getting frustrating at least to this customer.

If I didn’t care I wouldn’t be on the forums nor would I be playing.

Chris.7653:

Xirin.8593:

Chris.7653:

Honestly, I am not looking for a fight, and yes I do know about the software development cycle probably more than most…

If you truly know about software development, you would not be making this post.

Anyone who has been on the receiving end is highly unlikely to be doing what you are doing.

Not true…that clearly shows me you haven’t been through this cycle lol…

Excellent “I know you are, but what am I?” response. I concede this battle of wits.

Good day to you, sir.

@Chris
Don’t worry bout all the “knights” in this thread, while you do have a valid complaint ~ at the same time, you’ll only ever get one of two types of responses on this forum.

Either Knight or Troll

IE: people will either defend ANet by attacking YOUR lack of knowledge or you will get bias support by people that are upset with ANet.

Hardly ever will you get a valid post, that wants to discuss the issue at hand and you have even less of a chance of one of the devs chiming in, with anything more than PRBS.

Quite simply, this topic isn’t going to help with your problem =/

If you want to make an impact, record a video of your problems post it on youtube and/or start a Meme ~ think of “Error 37” via Diablo 3.

Perhaps the negative association will motivate ANet to try harder or test things properly.

AlexanderFaust.4518:

@Chris
Don’t worry bout all the “knights” in this thread, while you do have a valid complaint ~ at the same time, you’ll only ever get one of two types of responses on this forum.

Either Knight or Troll

IE: people will either defend ANet by attacking YOUR lack of knowledge or you will get bias support by people that are upset with ANet.

Hardly ever will you get a valid post, that wants to discuss the issue at hand and you have even less of a chance of one of the devs chiming in, with anything more than PRBS.

Quite simply, this topic isn’t going to help with your problem =/

If you want to make an impact, record a video of your problems post it on youtube and/or start a Meme ~ think of “Error 37” via Diablo 3.

Perhaps the negative association will motivate ANet to try harder or test things properly.

Haha, you are 100% right on this.

Thanks for this post

Chris.7653:

AlexanderFaust.4518:

@Chris
Don’t worry bout all the “knights” in this thread, while you do have a valid complaint ~ at the same time, you’ll only ever get one of two types of responses on this forum.

Either Knight or Troll

IE: people will either defend ANet by attacking YOUR lack of knowledge or you will get bias support by people that are upset with ANet.

Hardly ever will you get a valid post, that wants to discuss the issue at hand and you have even less of a chance of one of the devs chiming in, with anything more than PRBS.

Quite simply, this topic isn’t going to help with your problem =/

If you want to make an impact, record a video of your problems post it on youtube and/or start a Meme ~ think of “Error 37” via Diablo 3.

Perhaps the negative association will motivate ANet to try harder or test things properly.

Haha, you are 100% right on this.

Thanks for this post

NP ~ people tend ta forget that Forums aren’t the only way (or even the best way) ta get developers attention

AlexanderFaust.4518:

…

You want educated discourse? How about providing accurate facts and not sensationalizing to attempt to provide credence to your stance? See below…

Chris.7653:

3 day head start servers went down for 8-12 hours if I remember correctly….

Sorry, you don’t remember correctly.

Chris.7653:

Every time you turn around it’s a bugged event, bugged skill point, bugged quest bug bug bug bug…

This is not constructive criticism, by the way.

Xirin.8593:

AlexanderFaust.4518:

…

You want educated discourse? How about providing accurate facts and not sensationalizing to attempt to provide credence to your stance? See below…

Chris.7653:

3 day head start servers went down for 8-12 hours if I remember correctly….

Sorry, you don’t remember correctly.

Chris.7653:

Every time you turn around it’s a bugged event, bugged skill point, bugged quest bug bug bug bug…

This is not constructive criticism, by the way.

Cute, but my post wasn’t aimed at you

TL;DR
Bugs, bots, broken skills and events are all over the place ~ The OP addressed this problem and its association with the newest “content” and patches.

Thus, due to people attacking the OP ~ I suggested that he not waste his time here and instead, take his “problems” to the masses.

If you don’t like that… then too bad. I can’t even count how many Holiday events I’ve played in other MMOS over the years that were just as grand in scale (if not bigger) that had ZERO problems with their execution ~ let alone as the rest of the game suffer from months of old bugs.

But like I said, my suggestion was to the OP in that he spend his time more wisely than posting in shark infested waters.

Xirin.8593:

AlexanderFaust.4518:

…

You want educated discourse? How about providing accurate facts and not sensationalizing to attempt to provide credence to your stance? See below…

Chris.7653:

3 day head start servers went down for 8-12 hours if I remember correctly….

Sorry, you don’t remember correctly.

Chris.7653:

Every time you turn around it’s a bugged event, bugged skill point, bugged quest bug bug bug bug…

This is not constructive criticism, by the way.

For the head start, I actually do remember it correctly seeing how myself and other friends were there when the servers went down and when we woke the next day (after giving up for the night) they were still down.

And yes it is constructive criticism, I don’t need to say “the skill point in this land in this area is bugged” I already that during my bug reports in game. My constructiveness is making the community manager, lead game designer and more know about my unhappiness with the way things are going at the moment because it is shown they read these forums due to their responses.

Now if you don’t like what I have to say then you don’t have to comment on it. All you are doing at this point is helping a post that you disagree with by keeping it at the top of the list.

Chris.7653:

Hunterdan.4921:

Noxu.7203:

Welcome to software development. Chris, I’ll let you in on a little secret: No matter how much time anyone in software development has to make something, things will always go awry and there will be bugs, and glitches. Preventing all this from happening is near impossible.

What you must have is patience. That’s the key to it all.

Software development is fickle and bugs happen no matter what. This isn’t new to anyone in the MMO business.

^ Right there.

Everyone knows this is true. But they still talk like someone deliberately went, “Aw heck, we could test this a bit more…but lets go out for mammosa’s instead.”

^ Right here didn’t read my latest posts.

I know about software dev cycle, I know about the QA cycle…

There are a lot of things they could do to prevent a lot of the bugs I talk about/server issues.

I know it is not on purpose they make these things happen, it doesn’t even take half a brain to point that out….I am offering them feedback that it is getting frustrating at least to this customer.

If I didn’t care I wouldn’t be on the forums nor would I be playing.

I don’t really care about your latest post. Or your feedback. What is your feedback exactly?

You – “Anet, I dislike when your game has problems.”
Anet – “Really? Well thank you for pointing that out. We would have had no idea otherwise.”

Hunterdan.4921:

Noxu.7203:

Welcome to software development. Chris, I’ll let you in on a little secret: No matter how much time anyone in software development has to make something, things will always go awry and there will be bugs, and glitches. Preventing all this from happening is near impossible.

What you must have is patience. That’s the key to it all.

Software development is fickle and bugs happen no matter what. This isn’t new to anyone in the MMO business.

^ Right there.

Everyone knows this is true. But they still talk like someone deliberately went, “Aw heck, we could test this a bit more…but lets go out for mammosa’s instead.”

You are completely disregarding the aspect of degree of something. It’s not about there are bugs/there aren’t any bugs.

All we’re trying to suggest to you, Chris is that, yes… they’re aware of these issues.
Yes, they’re going to fix these issues.
No, they can’t fix them within an hour they find out about them (unless they’re really lucky)
Yes, you have to be patient.
And finally, yes, they are absolutely aware of the disconnects and problems.

If you have a serious problem and are having a hard time playing, you can take it to the Technical Support forum and ask for help. Otherwise, like Hunterdan said, this isn’t valuable feedback because saying, “You have issues.” is very vague.

Edit: I know this is going to be taken out of context in some form just to claim I’m a “White Knight”.

Noxu.7203:

All we’re trying to suggest to you, Chris is that, yes… they’re aware of these issues.
Yes, they’re going to fix these issues.
No, they can’t fix them within an hour they find out about them (unless they’re really lucky)
Yes, you have to be patient.
And finally, yes, they are absolutely aware of the disconnects and problems.

If you have a serious problem and are having a hard time playing, you can take it to the Technical Support forum and ask for help. Otherwise, like Hunterdan said, this isn’t valuable feedback because saying, “You have issues.” is very vague.

I think all of you have missed what I have said SEVERAL times in this thread.

I am doing my part in letting ANet know how one of their customers feels about the current state of things.

Do I expect them to snap their fingers and fix everything? No,

Do I want to provide feedback that the lack of preparation is frustrating a customer?YES.

To respond to the patient thing, I have been patient…there are PLENTY of bugs that have been around for months even dating back into beta, so yes a lot of the player base has been patient.

You just know somewhere in the world that there is at least one person who will find a flaw in anything and everything while ignoring the 95% of the good things…

Then again, I could say the same thing for majority of threads on these forums which do not present a balanced argument.

Of course, as the saying goes, you can’t please everyone…

Anet also knows people would be disappointmented, why point out the obvious?

HeeHee.5208:

You just know somewhere in the world that there is at least one person who will find a flaw in anything and everything while ignoring the 95% of the good things…

Then again, I could say the same thing for majority of threads on these forums which do not present a balanced argument.

Of course, as the saying goes, you can’t please everyone…

Go ahead look at my post history, I spend a majority of my time defending ANet and this game.

Please try another way to put my post down even after I repeatedly say in this post I love ANet and the game.

The irony is you made your self one of the 95% of the people who read the title, read a couple lines then comment on the post without knowing the content or intention.

I can understand why you think that’s helpful, but really, it doesn’t provide much help.

ArenaNet know that bugs and glitches can impact the fun of the game. They don’t need to be told this. It’s counter-intuitive to tell them what they already know.

Now, what I’m trying to say is, posts like this don’t help ArenaNet. Like I said, they’re aware how the bugs and issues can impact the fun. They’re working on it as much as possible.

All threads like this do is cause arguments between people, and make for a lousy time for anyone else.

In short, telling ArenaNet, “This is bad, there are bugs, and you did bad.” doesn’t help anyone, because yes, they’re already aware of such things, and yes, they are aware that customers might not be thrilled with the current state of things because there are other posts on the forum that mention such things.

What is ironic is you also missed my point

Noxu.7203:

I can understand why you think that’s helpful, but really, it doesn’t provide much help.

ArenaNet know that bugs and glitches can impact the fun of the game. They don’t need to be told this. It’s counter-intuitive to tell them what they already know.

Now, what I’m trying to say is, posts like this don’t help ArenaNet. Like I said, they’re aware how the bugs and issues can impact the fun. They’re working on it as much as possible.

All threads like this do is cause arguments between people, and make for a lousy time for anyone else.

In short, telling ArenaNet, “This is bad, there are bugs, and you did bad.” doesn’t help anyone, because yes, they’re already aware of such things, and yes, they are aware that customers might not be thrilled with the current state of things because there are other posts on the forum that mention such things.

Well again, this was me stating my own opinion on the matter. Why would I do it? Not to rub ANet’s nose in it, nor to say they are doing bad, but to let them know the state of at least this customers experience and maybe if they see this post, and others as you mentioned like it then they will go “ok let’s adjust some of our process” and it makes the game better for everyone.

Noxu.7203:

All we’re trying to suggest to you, Chris is that, yes… they’re aware of these issues.
Yes, they’re going to fix these issues.
No, they can’t fix them within an hour they find out about them (unless they’re really lucky)
Yes, you have to be patient.
And finally, yes, they are absolutely aware of the disconnects and problems.

If you have a serious problem and are having a hard time playing, you can take it to the Technical Support forum and ask for help. Otherwise, like Hunterdan said, this isn’t valuable feedback because saying, “You have issues.” is very vague.

Edit: I know this is going to be taken out of context in some form just to claim I’m a “White Knight”.

The problem is that the game has been out for 2 months now and there are still things that are broke/stuck/not working, then they spend they time putting out an event that ends up having the issues it had today.

Almost every (not every) patch they have put out has broken something else. Dungeons still have problems. Skillpoints still bug out. BE still get stuck. These are game breaking problems and need to be fixed.

Guesting, a feature that was supposed to be in at launch is still not available.

WvW is still having problems, sPvP is still suffering with issues.

I will agree that most, not all, but most of the game is playable, but things that should have been fixed to begin with are still broke and new stuff being put out tends to break.

So when they put out a majorly advertised event and it ends up breaking/buggint out it cause major frustration/anger and makes Anet look silly.

I am not arguing that they could have tested servers enough to stop the crash today but this wasnt an issue in GW1 when they had districts. Maybe for the instanced cities they should have used the proven tech that had in GW1 instead of this overflow server crap they have.

HeeHee.5208:

What is ironic is you also missed my point

I think you are the one who missed the point of the thread man.

Chris.7653:

Well again, this was me stating my own opinion on the matter. Why would I do it? Not to rub ANet’s nose in it, nor to say they are doing bad, but to let them know the state of at least this customers experience and maybe if they see this post, and others as you mentioned like it then they will go “ok let’s adjust some of our process” and it makes the game better for everyone.

I understand what you’re attempting to do, and it’s a great notion, but still. It’s counter-intuitive.

Take this for example: Imagine buying a chair and then later finding out that it’s had some problems in the beginning. There’s the mass recall and people are returning their chairs to get new ones or whatever else.

Does it make sense to still point out to them that the chair is defective? In my opinion, it doesn’t, because they already know it and they (most likely), will want to make a better version of the chair next time, without the flaws, because it would be terrible for business if they kept doing the same thing over and over.

Edit: I just want to say that voicing your opinion isn’t bad at all. That’s encouraged and we know ArenaNet wants to hear it, but there doesn’t need to be another thread on the issue, because it just clutters up the forum and it really does make it disorganized on what ArenaNet has to dig through to find what they need to make the experience better. Just some food for thought on the idea.

Noxu.7203:

Chris.7653:

Well again, this was me stating my own opinion on the matter. Why would I do it? Not to rub ANet’s nose in it, nor to say they are doing bad, but to let them know the state of at least this customers experience and maybe if they see this post, and others as you mentioned like it then they will go “ok let’s adjust some of our process” and it makes the game better for everyone.

I understand what you’re attempting to do, and it’s a great notion, but still. It’s counter-intuitive.

Take this for example: Imagine buying a chair and then later finding out that it’s had some problems in the beginning. There’s the mass recall and people are returning their chairs to get new ones or whatever else.

Does it make sense to still point out to them that the chair is defective? In my opinion, it doesn’t, because they already know it and they (most likely), will want to make a better version of the chair next time, without the flaws, because it would be terrible for business if they kept doing the same thing over and over.

Does it help to know your customer base is unhappy due to the constant problems with the chair? Yes.

Take the iPhone 4 for example with the antenna bridging issue. It started out with a few people pointing out the issue and Apple’s response was “You are holding it wrong” more and more people expressed their unhappiness with the flaw and that it was something Apple should take care of.

End result? The company knew their user base was upset and what did they do? Gave free bumper cases to all of them who purchased the phone.

Moral of the story, if you let the company know you are unhappy for a reason, the company can take that feedback and do as they please with it, whether it be rectifying the situation by modifying a process of business or another route to make the customer happy, heck they could just post it on a wall throw darts and laugh at it daily. The point is they have it.

I see what you mean, and I agree completely. I want to suggest to you to look over your original post again, though.

You stated “Every time you turn around it’s a bugged event, bugged skill point, bugged quest bug bug bug bug…”, which doesn’t give anything detailed to help them fix the issue of bugged events. Plenty of people have stated already that events are bugged, and that they’re frustrating.

You also said, “Special one time event….bugged for a lot of people”, which again doesn’t point out what the issue could be, and doesn’t quite help them solve the problem to make it better in the future.

I’ll use your iPhone 4 idea as an example: Imagine if the people that got the iPhone 4 knew there was a problem, and all they said was, “There’s something wrong with this! It isn’t working right!” but didn’t give any decent ideas on what the issue could be. Sure, it would help Apple realize there’s an issue, but it wouldn’t help them narrow down just where they went wrong.

All of these threads should be collectively put into one discussion/feedback thread instead of having 20 of them per page. It’s getting out of hand, let’s get organized.

Noxu.7203:

I see what you mean, and I agree completely. I want to suggest to you to look over your original post again, though.

You stated “Every time you turn around it’s a bugged event, bugged skill point, bugged quest bug bug bug bug…”, which doesn’t give anything detailed to help them fix the issue of bugged events. Plenty of people have stated already that events are bugged, and that they’re frustrating.

You also said, “Special one time event….bugged for a lot of people”, which again doesn’t point out what the issue could be, and doesn’t quite help them solve the problem to make it better in the future.

I’ll use your iPhone 4 idea as an example: Imagine if the people that got the iPhone 4 knew there was a problem, and all they said was, “There’s something wrong with this! It isn’t working right!” but didn’t give any decent ideas on what the issue could be. Sure, it would help Apple realize there’s an issue, but it wouldn’t help them narrow down just where they went wrong.

Yeah I know what I said in my post but the point of it was to show that I am getting tired with the amount of bugs and I listed a couple of examples.

It was my intention to show them I am unhappy with that aspect. That my experience is that every time I turn around where is another bug.

I think if they could look at their process and perhaps make adjustments it could result in less bugs and a better experience for us over all.

Like another poster said, a lot of these bugs have been around for a long time and a lot of patches just introduce new bugs.

When you have a lot of existing bugs for months, then more get piled on it begins to become frustrating and that’s why I am trying to show them this customer is becoming annoyed with that.

Do people know why Error 37 became a meme? Because it happened a lot. A LOT. Enough so that anyone playing D3 could instantly recognizing that error. And it happened far more times than Guild Wars 2 has been down or bugged or had whatever individual issues people want to bring up.

Does that mean ArenaNet shouldn’t continue to try to fix the bugs or deal with gold farmers/bots or deal with the profession/PvP balance or keep the economy straight or continue to make new content or deal with all the other issues of running an MMO? No. They should keep on improving the game.

But good luck starting that meme. Because you need an game-breaking error experienced by the majority of the playerbase and so far, that just hasn’t happened no matter what people say.

Waiting in LA for the special event and pow, cut scene! Me sitting here going “wow awesome”. Guildies and I ran it, had a blast and no complications.

Seemed pretty prepared to me.

The amount of bugs really is ridiculous. It might be an MMO, and some bugs might simply be unavoidable, but I seriously think that many of them would have been found and fixed if any kind of testing had been done.

In my guild we run a game, each new area we go to we bet on how long it’ll take for us to run into the first bug, it’s generally under 3 minutes. It’s very sad.

The bugs are a huge problem. Sorry, the fact they don’t have an Open test server makes it even worse.

DoctorOverlord.8620:

But good luck starting that meme. Because you need an game-breaking error experienced by the majority of the playerbase and so far, that just hasn’t happened no matter what people say.

That or a LOT of haters…

The easiest MeMe I could prolly make would revolve around saying::
“Guild Wars 2 = TES Clone.”
or
“ANet, 5 years to make a console port”

Either of those sentence’s would be more than enough ta get them going

But I digress…

You are right in one area tho, that a LOT of people need to experience something for a meme to “stick” and right now, I’m not sure enough people still care bout GW2 for a meme to make an impact.

At the end of the day, there are still people like the OP that like GW2 enough to post a “concern topic” ~ but the majority of the forums won’t see it as anything more than either a flame or troll topic, for or against their own bias towards GW2.

IE: Kindling for the fire.

ah well, back to my meme’s ~

Well, it is quite obvious that there seem to lack some large scale performance testing of things; even obvious to people who work within software development.

Sure you can’t weed out all bugs in software development. But for anybody with just an ounce of insight would know what happens when launching an ‘one time event’ with subsequent opening of a new instance. Especially which many people most likely thought would only be open at that time (hence one time event) and therefore would try to get in to couple with massive overflow in the already pressured Lions Arch.

That it can’t handle the load and cause follow up issues such as characters suddenly not in guild any more and server crash across the EU and US does have an aura of lack of stress testing about it.
On top of this we have – for example – a very ongoing and disruptive issue with graphic issues in WvW which also indicates lack of large scale testing or issues with their test process.

So yes, you can’t weed out all bugs in the software development process, and it’s not really that which is a problem or most people ask for/indicate – but some issues are obvious and therefore you implement mechanics to prevent that and test those key areas rigorously.
They know exactly how many people play this game, so they would know pretty safely what type of load to expect when launching the dungeon.

Xandax.1753:

Well, it is quite obvious that there seem to lack some large scale performance testing of things; even obvious to people who work within software development.

Sure you can’t weed out all bugs in software development. But for anybody with just an ounce of insight would know what happens when launching an ‘one time event’ with subsequent opening of a new instance. Especially which many people most likely thought would only be open at that time (hence one time event) and therefore would try to get in to couple with massive overflow in the already pressured Lions Arch.

That it can’t handle the load and cause follow up issues such as characters suddenly not in guild any more and server crash across the EU and US does have an aura of lack of stress testing about it.
On top of this we have – for example – a very ongoing and disruptive issue with graphic issues in WvW which also indicates lack of large scale testing or issues with their test process.

So yes, you can’t weed out all bugs in the software development process, and it’s not really that which is a problem or most people ask for/indicate – but some issues are obvious and therefore you implement mechanics to prevent that and test those key areas rigorously.
They know exactly how many people play this game, so they would know pretty safely what type of load to expect when launching the dungeon.

Exactly, very well said.