Guild Wars 2

Can someone shed some light on this for me, most of the players in the EU are suffering from lag and bad pings.

If you check Resouce monitor in Windows it tells you GW2.exe is connected to 2 IP addresses both of which are physically located in Austin Texas?

Also, if you type /ip in game the IP address is also located in Austin Texas?

Are all the “EU” servers hosted from the USA?

No they are hosted in Germany

wouldn’t surprise me one bit, been lagging for weeks.

maddoctor.2738:

No they are hosted in Germany

I have proof of a connection to a server with an IP address that is physically located in the USA.

You know this for certain how?

Odds are the login server and all the commerce stuff is in Texas while the server that holds the EU world is in Germany.

And still people are guessing?

Why would you have a login server in the USA and the game servers in EU? The commerce server I completely understand.

I still have the dilemma that typing /ip in game shows me I am connected to a US server and the windows resource monitor shows GW2.exe is connected to 2 IP addresses both of which are in the US.

Surely it stands to reason if they were located in different places at least one of the IP addresses in the resource monitor would be in Frankfurt?

Well something is terribly off since the feb 26 patch anyway..

fishybill.6908:

Why would you have a login server in the USA and the game servers in EU? The commerce server I completely understand.

Their whole server setup isn’t exactly great.

Also as far as I can tell, the login server is the commerce server or is at least running in such a way that one going down breaks the other.

Well at least I’ll get a dev or community rep post in a minute telling me I am wrong and the EU servers are physically located in Germany.

They’ll also call me a silly boy and reassure me that everything is as it should be.

Because….. I have physical evidence to the contrary, just imagine for a second I am right?

Firstly resource monitor is useless, use traceroute, then you will see a number of servers / hubs, including Frankfurt.

Secondly they have already stated there are seperate data centers, Habib Loew posted – https://forum-en.gw2archive.eu/forum/pvp/wuvwuv/Merge-the-EU-US-Servers/first#post673248

The North American and European data centers are different in one important respect: they are located on different continents. North American players connecting to the NA data center (and European Union players connecting to the EU data center) will generally experience lower latency and a higher likelihood of playing with larger groups of other players, as those in the same data center tend to operate during similar times of the day. So there are real distinctions between the data centers which their EU/NA affiliations make clear and for that reason we will not be removing their continent designations.

We don’t match up worlds from multiple data centers for similar reasons. Ultimately, the server that runs a WvW map must live somewhere in the world and the players who connect from that same continent will have a distinct advantage over those connecting from another continent due to lower latency. In order to keep things as fair as possible to all involved we keep the matchups within each data center.

Of course it is always possible for an EU player to choose to play on an NA server, or vice-versa, but in doing so that player is choosing to take on the burden of additional latency. That situation is vastly different from our matching system placing an entire team at a latency disadvantage without their knowledge or consent.

tl;dr: data centers are on different continents, latency is an issue with inter-continental connections, data center distinctions are here to stay.

Or from http://www.guild-wars-2.net/allgemeines/9421-spiel-geht-nur-mir-anderen-3.html#post162269, so as someone already stated global stuff like the login server is in Texas :

(This is using Google translate as my German is hopeless.)

To briefly provide some clarity: this is what you are pinging in Texas because the login server. Neither the U.S. nor the EU game servers Game servers are located in Texas. The European game servers are still in Frankfurt. Due to the worldwide related database must be between the NA, EU, ??and all the forums and websites accounts available, this third “Mediation Server” necessary for the game runs but nothing relevant.

And even if I connect the problems not be solved here and able to write: “It all goes back,” but I do everything in my power to this lag problem as quickly as possible from the world to work.

Until then, I can not tell you, but unfortunately, as: We are working, we know that this problem exists, and we hope to have resolved soon. Even if it is not what you would like to listen to her, it’s all I can tell you at this stage.

That you think resource monitor is “evidence” just shows you do not have a clue, isn’t there a saying about a little knowledge is a dangerous thing…

Heya.

There is the login server, or friend list, that are global, in that case you would always be connected to an global server that may be hosted in USA, but no the main one.

I can’t login at the moment to check inside (apparently the login server died) but I checked my Gw2.exe (the launcher) it connects to 5 ip addresses:

Three of them are in the US and one of them is in Germany:

This one: 212.205.126.10

The fifth is dead, probably the login server

@Sylosi

Thanks for your reply and explanation, there is an old saying – “Don’t believe everything you read”

In this case all of the IP addresses that either the resource monitor or the in game /ip reports are for me located in the USA, all of the hops using tracert are the same:

Microsoft Windows [Version 6.1.7601]
Copyright © 2009 Microsoft Corporation. All rights reserved.

Tracing route to 206-127-159-108.plaync.com [206.127.159.108]
over a maximum of 30 hops:

8 25 ms 24 ms 23 ms core1-te0-0-0-4.ilford.ukcore.bt.net [109.159.25
1.153]
9 24 ms 23 ms 22 ms transit1-pos9-0.telehouse.ukcore.bt.net [62.6.20
1.118]
10 23 ms 21 ms 22 ms 166-49-211-157.eu.bt.net [166.49.211.157]
11 21 ms 21 ms 22 ms 166-49-211-38.eu.bt.net [166.49.211.38]
12 40 ms 39 ms 42 ms xe-11-0-1.fra60.ip4.tinet.net [141.136.109.245] – Germany
13 46 ms 41 ms 41 ms cdnetworks-gw.ip4.tinet.net [77.67.71.122]
14 42 ms 40 ms 41 ms 206-127-157-94.plaync.com [206.127.157.94]
15 41 ms 41 ms 41 ms 206-127-157-102.plaync.com [206.127.157.102]

This, as you quite rightly stated, this has one hop going through Germany, but just because it passes through a data centre in Germany it does not mean the server is located there.

I am just trying to diagnose the source of the terrible lag some of us are suffering in the EU.