Guild Wars 2

I was thinking of changing the email address associated with my account. Maybe its too early in the morning and Im undercaffinated but I dont see anywhere in my account information that you can do that? I can change password etc, change my real name …. but not update my email address? Im sleepy and confused and is this even possible? Did I miss it entirely or is this not an option? I have two step verification on my account so its not a matter of security, I just want to close down a very old email address that has turned into an inbox of spam from every site on the internet lol

You cant do it yourself, you need support to do it for you, if you contact them they can assist you, its pretty painless.

This thread is amusing in conjunction with the account hacking. (I’m not insinuating anything, it’s just funny timing.)

Ok I Did It.2854:

its pretty painless.

Debatable .

Sarie.1630:

Ok I Did It.2854:

its pretty painless.

Debatable .

Start a support ticket. Provide proof of ownership. ANet changes your email address as requested.

How is that other than “pretty painless” ?

Illconceived Was Na.9781:

Sarie.1630:

Ok I Did It.2854:

its pretty painless.

Debatable .

Start a support ticket. Provide proof of ownership. ANet changes your email address as requested.

How is that other than “pretty painless” ?

You’re right; it really is that easy apparently.

My one-word-retort was not meant to be a dig at you, but more how relaxed the support staff seem to be when it comes to personal details and account access. If anyone else manages to “gently coax” the support staff into giving them access to your account then that pretty painless feeling turns into quite the opposite.

I would really rather it was a more painful procedure to make account changes.

Fluffball.8307:

This thread is amusing in conjunction with the account hacking. (I’m not insinuating anything, it’s just funny timing.)

Yes I saw that …. and feel terrible for Gayle that it happened. But its actually that thread that got me thinking of changing my address in the first place. Like I said I have the 2 step verification so starting a ticket with Anet and proving that Im me wont be a problem at all and Ill do that when I dont have to run off to work But over the last 4 or so years that Ive been with GW2 the email that is associated with this account is no longer my primary email address and is actually used as a junk email, one I give out randomly when asked or needed for sign up etc for online crap. Its time for a change I think