Guild Wars 2

Reply someone is hard, finding replies in countless posts are harder, we need better reply system, for example I thin Reddit’s reply system is alot better, you can clearly see who is replying who. Anet please consider.

IIRC Gaile said recently that most of the problems with the forums are due to the software they use, and there isn’t much they can do on their end to fix it. Also that they were considering using different software in the future.

I’ll try to find the post, but yeah a different system would be nice, but as it is, it’s a minor inconvience.

Yes, the forums were built by horrible contractors who didn’t finish the job. That means if they ever want to see it fixed, they need to hire more contractors to do it.

Andred.1087:

Yes, the forums were built by horrible contractors who didn’t finish the job. That means if they ever want to see it fixed, they need to hire more contractors to do it.

Reminds me of healthcare.gov…….

Just sayin….

Andred.1087:

Yes, the forums were built by horrible contractors who didn’t finish the job. That means if they ever want to see it fixed, they need to hire more contractors to do it.

Iirc it was more along the line of having to scrap the old forum and get a new one. That would be a mess, trying to look up old posts if they did something like that.

Gaile Gray.6029:

Maybe you guys missed the memo? We are considering new software. It’s not on the shortest list for a decision, much less are we able to make a quick change, but it is something we’re examining.

Gaile Gray.6029:

minbariguy.7504:

Gaile Gray.6029:

[SNIP] We regret that the search engine is not functioning properly right now…

Out of curiosity, does anyone know if the search engine ever worked? If so, when did it stop working? I’m not sure that I recall that it ever worked, but I could be mistaken.

In any case, I’m having a difficult time understanding why exactly the forum search engine would be broken for so long and/or be so difficult to fix. Nearly every forum on the internet has a working search engine; it’s not brand-new cutting-edge technology. Honestly, is ANet doing so poorly financially that it cannot afford to have forum tools that work?

The problem is deep within the technology behind the forum structure itself. Yes, we had a search engine in the beginning, but it was broken by our forum contractor in the course of working on other things. We no longer have a relationship with that contractor or his company, and someone else is not able to step into the system and fix the search engine because (1) our programmers are tasked with other essential work, (2) the forums run on a web framework with which most of our programmers are not familiar and (3) we’re investigating other options for forums and it would not be prudent to pour money into hiring someone to fix this as a short-term solution.

My team agrees that it would be great to share the system that is outlined in the OP, and we’re going to figure out a way to do that. It won’t be as simple as “plumbing” the current search window to go to Google — each of us still will need to input the search manually, but it’s better than the current “poke and prod” to find a particular post!

I dislike the Reddit structure quite a bit and tend to stop using anything that adapts to it.