Friend Can't Type in Chat
Is he on a free to play account? That’s probably why.
Ahh… or if his presence is set to invisible in his friend’s window panel. Have him change it to away or the green option
I make PvP & WvW videos
Have him check his chat settings. Click the little drop-down box next to the “Main” at the top of the chat window. There should be a series of checkboxes, and he won’t be able to see any messages in chat channels that are unchecked.
EDIT: Good call on the free account, mrauls. That’s probably it, although I thought guild chat was available for F2P accounts. I might be wrong there though.
If he’s on a free account, you’ll need to add him to your friends list before he can whisper you.
Old collector’s edition, all chat things open. He can’t even link from his inventory. We think it’s possibly a child filter of some sort. Is there an account option for that?
Tell him to try a client repair if he has chat set up properly but can’t type in chat. He might have corrupted files.
ANet may give it to you.
Old collector’s edition, all chat things open. He can’t even link from his inventory. We think it’s possibly a child filter of some sort. Is there an account option for that?
I think it’s what I said in my first post.
In your friend’s “friends list” have him make sure he hasn’t set his status to invisible
I make PvP & WvW videos
If it isn’t resolved after running the client repair tool, and it isn’t a matter of him being set to Invisible, he may just want to go ahead and submit a support ticket. Response time from support is usually pretty quick.