I have a Suggestion that I tried to submit through the support system. They told me
Hello Victoria,
Thanks a lot for taking the time to share your ideas about Guild Wars 2. We have found that the best way for the development team to gather and review player feedback and suggestions is through our official forums. We ask players to post their ideas in our Official Forums: https://forum-en.gw2archive.eu/forum
Please post your suggestion in the forum most relevant to the subject at hand. For instance, if you are writing about PvP, post in one of the three PvP sub-forums. If you are making a suggestion about the Trading Post or Gem Store, post in the Black Lion Trading Company sub-forum. And if you are writing about the Living World, feel free to post in one of those sub-forums.
Members of the Development Team read the Suggestions Forum daily, and while they usually cannot respond to individual suggestions, the fact that team members can review those suggestions in a public forum helps them gauge the level of interest in a particular idea, and also allows other players to discuss and offer feedback of their own.
The team looks forward to reviewing your input.
Regards,
Adonis
Guild Wars 2 Support Team
http://support.guildwars2.com/
So I come here looking for the “Suggestion Forum” only to find that it is Archived and I can’t post their. It’s like this company doesn’t want to hear from it’s players much less their suggestions. So I’m just going to post it here.
Enjoy my email to Arena Net in the first place I can find to post that seems to fit the topic. I’m so frustrated at finding where they sent me to post this not availible to be posted in.
Reference the 50% off Gw2 sales specifically.
Also Please forgive my Spelling the Public School System and my Parents failed me horribly in my Education.
You people don’t seem to understand that a good deal of the gamerbase is on some form of governmental assistance and that assistance gets paid out on the 1st of everymonth, you don’t seem to understand Government Employees get payed on the 1st of the month or the very last buisness day of the month.
So anyone in a Federal or Governmental Job, Anyone who is on SSA, SSI, SSD, SSDI, TANF, GA-U, GA-X anyone who is on these programs gets paid on the 1st, That’s alot of people who can’t afford to take advantage of the sales because of when you time them. I have at minimum of 3 people who would love to join in Tyria but can’t because they can’t afford the normal prices and your sales come at a point in the month that they can’t afford it because they can’t plan for it.
Example I live on SSI which means I get 711.00 on the 1st of the month. by the 15th all my money which was carefully budgeted is gone. Thus The timing of your sales leave me no head notice to beable to plan it into my budget and thus I’m broke when you decided to have these sales. When I bought my key for the game I did it on a whim that left me eating Green beans and the rest of the month.
I know others who live from paycheck to paycheck which comes on the 1st that would love to join the game but you all don’t have a trial account even, much less put your sales out at a time when all your clients would have money. The 1st of the month. So for over 6 months one of my friends has begun to hate how this company does the sales which eventually trickles into a overall hatred thanks to the Exclusionary nature of your policies where sales are concerned.
It’s not going to be much longer before she stops wanting to play this game and hates your company for not helping her get into the game. In other words your loosing at minimum that i know of 3 peoples buisness over when you hold your sales. So at even 40.00 for the key you’ve lost 120.00 from my word of mouth and my Twitching.
So if one 3 people may stop wanting to play over this policy that we know of, then how many of them are you loosing that you don’t know of. All because you can’t hold your sales on the 1st. How many millions in sales for keys and Gems are you loosing because your being Exclusive in how you have sales.
Their it is now out here for the world to see.