Gem store sales/items randomly disappear?

Gem store sales/items randomly disappear?

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Posted by: Chingiz.9167

Chingiz.9167

So, i saw the Crystal Arbiter outfit in the gemstore again, after i waited for it for so long. I went to buy gems, redeemed the code from gem card and was so excited that i will finally get it. It was really, really unpleasant surprise for me when i realised that the outfit and all other sales are gone. I didn’t even see anything like timer, just “Sale ending soon” – i didn’t really think “soon” would mean an hour.

So my question is: What exactly happened – was i just too late? And why does the Crystal Arbiter outfit always stay in the gemstore only for a short period of time while all other Appearance Packs/outfits (Crystal Savant, Crystal Nomad) are not limited.

*sorry for my poor english

Gem store sales/items randomly disappear?

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Posted by: RoseofGilead.8907

RoseofGilead.8907

You were, unfortunately, just too late. The anniversary sale was slated to end this morning, which it did. You could try putting in a support ticket (use the link below) and explaining the situation; they’ve often let people get items if they just missed the sale.

https://help.guildwars2.com/anonymous_requests/new

Gem store sales/items randomly disappear?

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Posted by: Randulf.7614

Randulf.7614

Support are pretty generous if you miss a sale by a few hours. They do understand ppl have lives and can miss these things. I got an item I wanted which I missed.

Of course a few days later I discovered I already had the outfit in my bank packed in the chest from the last time I bought it…..

Gem store sales/items randomly disappear?

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Posted by: Behellagh.1468

Behellagh.1468

They had 24 hour countdown timers on everything starting Sunday. Since they were added to the store during the sale, it’s only logical they were leaving when the sale was over, the date and time which they stated when the sale first started in a blog post. You can’t claim ignorance other than willful.

They went up on the 23rd at noon and ran for 6 days. The anniversary sale is ALWAYS in the 2nd half of August so most people plan for it and buy gems ahead of time, especially if they are buying them with gold since once a popular item hits the store the exchange rate will spike as everyone who wants it and is sitting on a pile of gold will first exchange gold from gems rather than pay cold hard cash.

We are heroes. This is what we do!

RIP City of Heroes

(edited by Behellagh.1468)

Gem store sales/items randomly disappear?

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Posted by: Belexes.4923

Belexes.4923

They had 24 hour countdown timers on everything starting Sunday. Since they were added to the store during the sale, it’s only logical they were leaving when the sale was over, the date and time which they stated when the sale first started in a blog post. You can’t claim ignorance other than willful.

They went up on the 23rd at noon and ran for 6 days. The anniversary sale is ALWAYS in the 2nd half of August so most people plan for it and buy gems ahead of time, especially if they are buying them with gold since once a popular item hits the store the exchange rate will spike as everyone who wants it and is sitting on a pile of gold will first exchange gold from gems rather than pay cold hard cash.

The sale ran more than 6 days, To the OP, yes there were items that went away without any countdown timer.