Guild Wars 2

So I purchased the ultimate edition of PoF, which should have included gems. I have not received them yet, so my question is this:

When should I expect to receive the gems I purchased with the PoF bundle?

They said up to 72 hours after purchase.

Gems are something they can’t revoke/take back after the fact if the credit transaction falls through somehow. So, they have to delay them for a few days, to make sure everything’s golden.

Nobody reads the not so fine print.