Guild Wars 2

My honest suggestion is get a Community Management Team that is, well, staffed by people who actually understand the community. Very few people have a greater vested interest in this game than the players, and we can help. Community is a huge thing, and giving people who have proven they care about the game a line of communication to you guys so they can relay that to us is awesome. Not only do you guys get to stop posting on here if you dont want to, but we get people who understand how we feel when we keep getting nothing in content updates.

Look at the WvW forums. People NEED to hear something substantial or it will fail. Even the PvE forums are looking kind of desperate imo. Just help us save your game, because we care to.

inb4 white knights “this is mindless qq this is why we cant have nice things this is why Anet doenst come on the forums this is why wvw players are mean this is why” etc

Well, this isn’t mindless qq, but I have to ask…

If ArenaNet’s policy – probably made by Mike O’Brien himself – is that they won’t talk about updates until those updates are basically ready to ship, how will a Community Management Team help?

I mean, having a larger team to post “we can’t discuss features in development” on more threads won’t help.

A larger and/or better Community Management Team also won’t help those features or content get built faster.

So I’m not really sure the point? I think ArenaNet needs to improve its communication, but that’s not a knock (necessarily) against the people doing the communicating, it’s a criticism of the policies they have in place for communicating with us.

timmyf.1490:

Well, this isn’t mindless qq, but I have to ask…

If ArenaNet’s policy – probably made by Mike O’Brien himself – is that they won’t talk about updates until those updates are basically ready to ship, how will a Community Management Team help?

I mean, having a larger team to post “we can’t discuss features in development” on more threads won’t help.

A larger and/or better Community Management Team also won’t help those features or content get built faster.

So I’m not really sure the point? I think ArenaNet needs to improve its communication, but that’s not a knock (necessarily) against the people doing the communicating, it’s a criticism of the policies they have in place for communicating with us.

Having more people to say things will be delayed will not help, agreed. But in my mind, these people would know exactly how the community is feeling.

Its quite clear that ANet is severely lacking in the “addressing player concerns” department. They tend to pick one thread, seemingly at random, click on it, and post. The team of community managers could see EVERY thread, or at least a vast majority of them, and not only point them out to ANet but also tell players that they are tossing the idea to ANet and they will get back to them.

In all honesty, IMO, they should just shut the forums down since there is in reality zero company interactions other than the CDI section that again IMO isn’t really working and the deletion/infracting of threads/posts and the ludicrous, cryptic, uninformative and vague responses by “them”. GW1 did just fine without forums so can GW2.

Oh yeh, thats another point Mudbone. ANet seems to love deleting threads with varying degrees of what causes a thread to be deleted. Another point against ANet.

Considering that the guy more or less in charge of communications just left, in what should be described as acrimonious circumstances, I suspect the guy in charge isn’t yet interested to fill that position.

Too bad too, because they really do need an over haul of company policy. Players are simply not going to put up with the past behaviour no matter how good the cake gun is.