Google authenticator

Google authenticator

in Guild Wars 2 Discussion

Posted by: kuben.9826

kuben.9826

I had it and I deleted it when formatted my phone. There is no way to delete authenthicator from my account, because it requests code I don’t have access to. Noticed it when wanted to enter forums from my phone and code was requested. Thoughts?
P.S. Why there is no option to assign authenticator to another device? Another thing implemented without thinking it over?

Google authenticator

in Guild Wars 2 Discussion

Posted by: segman.3560

segman.3560

write a support ticket to unlink your authenticator and set new one

Google authenticator

in Guild Wars 2 Discussion

Posted by: Eggshells.1748

Eggshells.1748

Just make a support ticket asking them to remove it from your account.

Worked for me!

Google authenticator

in Guild Wars 2 Discussion

Posted by: Zanshin.5379

Zanshin.5379

It’s usually pretty fast too.
When I did that I submitted a ticket and 6h later everything was sorted out.

Google authenticator

in Guild Wars 2 Discussion

Posted by: Brother Grimm.5176

Brother Grimm.5176

Note that when you activate (or reactive) the Authenticator it DOES provide a code that you can use to move it to another device…..good idea to write that code down and keep it in a safe place so this doesn’t happen again.

We go out in the world and take our chances
Fate is just the weight of circumstances
That’s the way that lady luck dances

Google authenticator

in Guild Wars 2 Discussion

Posted by: BrotherBelial.3094

BrotherBelial.3094

Just make a support ticket asking them to remove it from your account.

Worked for me!

Do this. I had to do it when my phone died and I got a new one.

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