Guild Wars 2

I recently abandoned my second account (the one that this forum account name is attached to). I deleted ALL characters, and haven’t logged in for several weeks.

I just logged in and found a level 1 Charr thief (I never play Charr or thief) with a randomised name. It was apparently created 24 days ago. I certainly never made it.

Has this account possibly been compromised and what do I do if it has?

It has very likely been hacked. I would put in a ticket and change your password at the very least. If you use the same password for anything else, i would probably change it there as well.

Change your passwords…All of them.

Your emails, you game accounts, bank, etc.
If you have a compromised email, all your other things you use that email for may also be at risk.

Also setup mobile authentication to help secure your account.

As for anything Anet might do, there isn’t much they can do. As you’ve said, you’ve deleted all characters and haven’t used it in several weeks. They could possibly do an account rollback, but if its an unused account I am not sure why you would want to do that, as they can only do it once per account.

In any event you’ll have to submit a ticket to CS and see what your options are.
Good luck!

What confuses me though is that the character created was still at the start of its starter mission. If it quit out of there and was used for gold seller spam, surely it wouldn’t go back to that mission in the next relog?

GuzziHero.5104:

What confuses me though is that the character created was still at the start of its starter mission. If it quit out of there and was used for gold seller spam, surely it wouldn’t go back to that mission in the next relog?

I don’t know, but if its the starter mission and the gold seller (which it most likely was) just logged in and started spamming but never left the mission, I would think that it would go back into the starter mission. I don’t know though, never tried it. I don’t think you can skip the starter mission. If you quit during it, you would lose all progress on it, and have to start it again.

GuzziHero.5104:

What confuses me though is that the character created was still at the start of its starter mission. If it quit out of there and was used for gold seller spam, surely it wouldn’t go back to that mission in the next relog?

If you didn’t create the character yourself and you are sure of that there are only 2 things that could have happened.

1. You were hacked and if so follow the advice above about securing your account and contacting support.
2. Someone with access to your computer accessed your account and created the character. If so make sure you logout and secure your password.

Also odd, some items in the bank, valuable items including 20 slot bags, were still there. I should have seen if the created charr character had unlocked any map.

I deleted the character, and have changed password. I will keep an eye on the account to see if it is used again. If it was a gold spammer Id have thought that the account would have been banned?

GuzziHero.5104:

What confuses me though is that the character created was still at the start of its starter mission. If it quit out of there and was used for gold seller spam, surely it wouldn’t go back to that mission in the next relog?

Actually, characters are stuck inside the starter mission until they kill the boss.

And I’ll repeat what the others have said. Change your passwords. All of them. Even better, make sure no two passwords are the same across your gaming and forum accounts. That way, if one is compromised, your other accounts are relatively safe.

Luckily this account had unique-to-it passwords. I can’t see that any damage has been done. Scary moment though.

Thanks to all for your input!