How Does Reporting Work?

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Posted by: Allelya.6830

Allelya.6830

Just came back to the game after playing others and decided to begin a new character. While trying to do an event in the level 1-5 area, an 80 comes along and wipes out most every mob before us lowbies had a chance to tag any. I voiced my opinion about this in map chat, that 80s might think they’re helping but they’re not. That they’re killing things too fast for us.

I was IMMEDIATELY called the B-word AND the C-word and told to “grow a thick skin”, and then was told that I ‘asked’ for the abuse because I called out the level 80 players.

I reported and blocked every player that said those things to me, so I was wondering if there was an active suspension policy in place for this kind of verbal abuse and if so, can I read it somewhere?

Delvien – d/d Elementalist – Gates of Madness

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Posted by: Zypher.7609

Zypher.7609

Hi there,

Sorry to hear that happened to you. But you did the correct thing in reporting the players, along with blocking them. The chat logs are sent to a A-net CS representative and will be reviewed and acted upon accordingly.

As per the user agreement you can find it here.
https://www.guildwars2.com/en/legal/guild-wars-2-user-agreement/

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Posted by: Astral Projections.7320

Astral Projections.7320

https://www.guildwars2.com/en/legal/guild-wars-2-rules-of-conduct/
1) “While playing Guild Wars 2, you must respect the rights of others and their rights to play and enjoy the Game. To this end, you may not defraud, harass, threaten, embarrass or cause distress and/or unwanted attention to other players. This includes posting insulting, offensive, or abusive comments about players, repeatedly sending unwanted messages, reporting players maliciously, attacking a player based on race, sexual orientation, religion, heritage, etc. Hate speech is not tolerated”

“The following Guild Wars 2 Rules of Conduct (the “Rules of Conduct”) govern basic interaction within the Guild Wars 2 game and websites. Please be aware that failure to comply with these rules of conduct may result in the termination of your Guild Wars 2 game account according to the Guild Wars 2 User Agreement…. Snip”
———————————————————————————————————————————————
Block, report, don’t respond (as responding can draw you into a fight and get you in trouble also). The first suspension seems to be 72 hours, judging by the posts from people who were suspended for abusive language and who were outraged to be so cruelly mistreated. I’ve seen one thread by friends of a player whose account was terminated because of multiple incidents of abusive language. I gather that is rare. Each report gets a longer suspension. Most of those people eventually learn to control themselves.

(edited by Astral Projections.7320)

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Posted by: Allelya.6830

Allelya.6830

https://www.guildwars2.com/en/legal/guild-wars-2-rules-of-conduct/
1) “While playing Guild Wars 2, you must respect the rights of others and their rights to play and enjoy the Game. To this end, you may not defraud, harass, threaten, embarrass or cause distress and/or unwanted attention to other players. This includes posting insulting, offensive, or abusive comments about players, repeatedly sending unwanted messages, reporting players maliciously, attacking a player based on race, sexual orientation, religion, heritage, etc. Hate speech is not tolerated”

“The following Guild Wars 2 Rules of Conduct (the “Rules of Conduct”) govern basic interaction within the Guild Wars 2 game and websites. Please be aware that failure to comply with these rules of conduct may result in the termination of your Guild Wars 2 game account according to the Guild Wars 2 User Agreement…. Snip”
—————————————————————-
Block, report, don’t respond (as responding can draw you into a fight and get you in trouble also). The first suspension seems to be 72 hours, judging by the outraged posts from people who were suspended for abusive language and who were outraged to be so cruelly mistreated.

I did respond because I don’t take things “lying down”. Too many other players began to support to main offenders and it makes me angry that more players kittenpect rules and terms of service aren’t more actively speaking up to drown out the jerks. I honestly feel that my ONE report would have done little to nothing had I not brought attention to the violators and their actions. A couple of other players did understand and said they were reporting as well.

Edit: Why on earth did the filter remove part of a standard English word that’s not offensive in any way? lol

Delvien – d/d Elementalist – Gates of Madness

(edited by Allelya.6830)

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Next

I see two concerns: The player who cleared the area and the offensive language. The first isn’t as big a deal as it might appear, or as it might be in other games. This is because the Level 80 is “down-leveled” to a level appropriate for the area. So s/he isn’t operating at true Level 80 powerfulness.

The second issue is language, and it sounds like here, your reports were exactly right. We have team members watching reports 24/7/365. I’ve seen people disappear from the game in a matter of minutes due to a report, because the agents read the report, read the chat strings (that are sent to them with the report automatically) and they can take action very quickly. That’s not to promise that every report will be answered in minutes, and it’s not a statement that if a report is not acted upon in minutes it won’t be acted upon at all. But overall, things can move very quickly if you make an in-game report.

I’m sorry you had this experience, and hope all your future gaming sessions are great!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: DeceiverX.8361

DeceiverX.8361

Sorry to hear about the abuse. Glad something was done about it.

Report your chat filter case on this thread.

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Posted by: Andred.1087

Andred.1087

Edit: Why on earth did the filter remove part of a standard English word that’s not offensive in any way? lol

That would be because the filter ignores punctuation and white space, so, for instance, a word ending in ‘t’ followed by a space and the word “it” would be filtered out.

Don’t expect it to be fixed anytime soon, as the contractors that initially developed the forums are long gone by now, so to fix any of the forum bugs, they’ll need to hire someone else. I somehow doubt they will bother doing that, since the forum bugs are mostly minor annoyances.

“You’ll PAY to know what you really think.” ~ J. R. “Bob” Dobbs

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Posted by: Tachyon.5897

Tachyon.5897

Whilst the offensive language thing is a the top of the forum, why the hell can I not name my Ranger’s pet Jaguar ‘Bagpuss’? It’s my favourite children’s TV show from my childhood, yet I’m told it’s an offensive word for some reason.

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Posted by: Astral Projections.7320

Astral Projections.7320

Whilst the offensive language thing is a the top of the forum, why the hell can I not name my Ranger’s pet Jaguar ‘Bagpuss’? It’s my favourite children’s TV show from my childhood, yet I’m told it’s an offensive word for some reason.

The filter in game seeing the last 4 letters as it’s part of another word that ends with a y is my guess.

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Posted by: Ardenwolfe.8590

Ardenwolfe.8590

I’m sorry you had to deal with such ignorance and stupidity. Hopefully, it has already been dealt with. However, keep in mind, the developers nor the moderators will be able to tell you in what way they dealt with said players.

That said, I can assure you, it is not taken lightly.

Welcome back to the game. Hopefully, that experience won’t take away from it.

Gone to Reddit.

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Posted by: Bernie.8674

Bernie.8674

I see two concerns: The player who cleared the area and the offensive language. The first isn’t as big a deal as it might appear, or as it might be in other games. This is because the Level 80 is “down-leveled” to a level appropriate for the area. So s/he isn’t operating at true Level 80 powerfulness.

Well, yes and no. Yes, we’re down scaled, but recent changes have increased the gap between down-scaled player in ascended and new player in level-appropriate gear. My wife recently started playing, and when I joined her she was astonished that I was practially one-shotting almost everything in sight with my full berserker exotics, my ascended bow, and my ascended chest piece. That having been said, the new daily system is exacerbating matters further because sometimes even level 80 players wind up with dailies in level 15 areas. This leads to a situation in which a mass of high level players waypoints from event to event in a race to complete their four daily events as quickly as possible. To a new player this might seem like a group of players trolling, but it is, in fact, just some completionists looking to get their 10 achievement points for the day as quickly as possible.

The second issue is language, and it sounds like here, your reports were exactly right. We have team members watching reports 24/7/365. I’ve seen people disappear from the game in a matter of minutes due to a report, because the agents read the report, read the chat strings (that are sent to them with the report automatically) and they can take action very quickly. That’s not to promise that every report will be answered in minutes, and it’s not a statement that if a report is not acted upon in minutes it won’t be acted upon at all. But overall, things can move very quickly if you make an in-game report.

I’d like to take a moment to say that all my experiences with MMOs indicate that ArenaNet is head and shoulders better than everyone else in this regard. I see far less abuse in this game than any an other. I’m sorry you had a bad experience, but as a non-ArenaNet employee I’d like to assure you that this type of thing is rare in Guild Wars 2. Definitely report the abuse. Your report won’t be ignored.

(edited by Bernie.8674)

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Posted by: Conncept.7638

Conncept.7638

I see two concerns: The player who cleared the area… The first isn’t as big a deal as it might appear, or as it might be in other games. This is because the Level 80 is “down-leveled” to a level appropriate for the area. So s/he isn’t operating at true Level 80 powerfulness.

Is that really not a concern? Not even a little?

Only a month or two ago I was running Metrica finishing off my daily events, and there was this level 8 character, pretty sure it was his first from how he played, playing alongside me, a level 80 ele, and another level 80 ranger. I held back in hopes the level 8 could get credit, just lightning whipping the spawns (and I was built condi, so my pow damage was pitiful). But the ranger was mowing the spawns down with wild abandon, I honestly never saw the level 8 get a kill, and don’t think he got credit in spite of being there for the entire event. There’s no way that can be okay.

(edited by Conncept.7638)

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Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Communications Manager

Hey Bernie,

First, you’re right. There’s a definite difference between a down-leveled/downscaled character at, say, lvl15 and a natural lvl15. Point well taken. I did want to mention the downscaling, though, in case a new player reading this didn’t know about that feature.

And I’m really glad you agree that we’re takin’ care of business in relation to chat issues. We really want the Guild Wars 2 world to be a pleasant place for everyone, so we have reporting systems and agents in place to do our best to make that happen.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

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Posted by: Bellizare.5816

Bellizare.5816

I see two concerns: The player who cleared the area… The first isn’t as big a deal as it might appear, or as it might be in other games. This is because the Level 80 is “down-leveled” to a level appropriate for the area. So s/he isn’t operating at true Level 80 powerfulness.

Is that really not a concern? Not even a little?

Only a month or two ago I was running Metrica finishing off my daily events, and there was this level 8 character, pretty sure it was his first from how he played, playing alongside me, a level 80 ele, and another level 80 ranger. I held back in hopes the level 8 could get credit, just lightning whipping the spawns (and I was built condi, so my pow damage was pitiful). But the ranger was mowing the spawns down with wild abandon, I honestly never saw the level 8 get a kill, and don’t think he got credit in spite of being there for the entire event. There’s no way that can be okay.

I can one shot almost any level 1-5 content on a level 2.

Because I can buy level 0 blue karma armor, and fill the slots with minor (cheap) power runes. I can buy 2 level blue weapons on the tp* (equip second in pvp lobby), and add minor sigils, bloodlust and speed. Power and vitality food. Power, armor and regen boosters. If I’m lucky, banner boosts as well.

Actually, you can run the whole starter zone with this set up.

  • you can buy blue karma weps as well, but they are soulbound. It’s nice to be able to grab a wep with your banker golem, to burn through the tutorial instance

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Posted by: Conncept.7638

Conncept.7638

I can one shot almost any level 1-5 content on a level 2.

Because I can buy level 0 blue karma armor, and fill the slots with minor (cheap) power runes. I can buy 2 level blue weapons on the tp* (equip second in pvp lobby), and add minor sigils, bloodlust and speed. Power and vitality food. Power, armor and regen boosters. If I’m lucky, banner boosts as well.

Actually, you can run the whole starter zone with this set up.

  • you can buy blue karma weps as well, but they are soulbound. It’s nice to be able to grab a wep with your banker golem, to burn through the tutorial instance

‘I’ is the operative word, as you are not a new player. A new player is not only not going to know any of that, let alone put it in practice, but they are not even going to be capable of running zero-defense gear through content and a game system they have just barely been exposed to.

(edited by Conncept.7638)

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Posted by: Tamasan.6457

Tamasan.6457

I see two concerns: The player who cleared the area and the offensive language. The first isn’t as big a deal as it might appear, or as it might be in other games. This is because the Level 80 is “down-leveled” to a level appropriate for the area. So s/he isn’t operating at true Level 80 powerfulness.

Well, yes and no. Yes, we’re down scaled, but recent changes have increased the gap between down-scaled player in ascended and new player in level-appropriate gear. My wife recently started playing, and when I joined her she was astonished that I was practially one-shotting almost everything in sight with my full berserker exotics,

It’s not necessarily the down-scaling of higher level players (though that could be contributing).

In many parts of the starter zones, the level of the mobs was lowered for the ‘New Player Experience’ thing. Before, the mobs were at the same level of the area, but now most of those mobs are 2 or 3 levels below the level that characters are down-scaled to. This greatly reduces the health of those mobs, so yes, they’re going to get 1-shot by any higher level player.

Compounding that issue is the scaling of events in most zones is really horrible. Outside a few of the world boss events and longer event chains, there is practically no scaling. Everyone’s familiar with the frozen maw/svanir shaman event in Wayfarer Foothills, right? Shaman dies in a minute, maybe minute and a half. But even that is much better than the pre-events before that. The first, where grawl steal supplies – even if there are 100 people by it, you get about 4 waves of 4-6 grawl each (from two spawn points). The next, escorting the scholar spawns exactly 5 mobs, 3 grawl at the cave and 2 ice elementals by the totem. Do I even have to mention that the totem goes down in 2 seconds? You get the idea – these examples are by far the norm.

Since the problem is systemic, it takes something more than a band-aid fix. Get to the root cause – a lack of resources dedicated to keeping existing systems working well when there are major changes to interacting systems. I’d suggest that a permanent, dedicated team be formed for ongoing quality of life and bug fixing purposes. New content is important – and I won’t disagree that it is what keeps people coming back. But the reason many of them left in the first place is because they see things that used to work great ignored, left to wither and die.

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Posted by: Bellizare.5816

Bellizare.5816

‘You’ is the operative word, as you are not a new player. A new player is not only not going to know any of that, let alone put it in practice, but they are not even going to be capable of running zero-defense gear through content and a game system they have just barely been exposed to.

Yes of course. Just pointing out that downscaled 80’s are not the only “menace” to new players.

And my “hypothetical” twink could even look like an 80 with cool weps, ’cause I have a lotta trans charges to throw around.

Personally, I enjoy running through the NPE with whatever I can loot. It’s really not that kittence you know what to do.

(edited by Bellizare.5816)

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Posted by: Arietta The Broken.1875

Arietta The Broken.1875

I’m sorry Gaile but I have to disagree with your comment here.

Until level 80, you don’t unlock the top tier of traits, this puts any downscaled level 80 over a significant advantage over a level 79 character.
Until level 80 most people will not invest in a specific rune set up, armor set up or accessory set up. Again this makes a down leveled 80 stat wise at a huge advantage over a true leveled character.
I realize you acknowledge that a downscale is at a higher power level than an actual leveled character but I do think the difference is a lot more significant than you do.

This can make very populated starter areas very difficult to complete if you’re just starting out due to other people killing all the mobs (during daily events.)
Ironically since NPE tried to make it easier.

As far as the reporting thing goes. I’ve reported plenty of people for being hostile and using offensive language. I have added them to my block list and still see them log in daily so I’m not entirely sure reporting anyone does a great deal unless multiple people are reporting them:/

You’re dumb. You’ll die, and you’ll leave a dumb corpse.

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Posted by: Bellizare.5816

Bellizare.5816

Yes, and even a new and non-augmented alt will have account bonuses and magic find to make the whole thing much easier.

On the other hand, new accounts have that cool, rare level 0 armor. The set you get when you buy the game. High armor value and vitality. Get power weps and all should be good.

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Posted by: DeWolfe.2174

DeWolfe.2174

Yes, and even a new and non-augmented alt will have account bonuses and magic find to make the whole thing much easier.

On the other hand, new accounts have that cool, rare level 0 armor. The set you get when you buy the game. High armor value and vitality. Get power weps and all should be good.

I’m so jealous of that armor. In fact my newer accounts had it all along. I just never opened the armor chest to see it because I figured it was just the skin. Unfortunately, I picked the Krytan skin (medium) since I thought they were only skins. I’d SO do it over again if I could

Even without the special Legacy armor spoken of above, my key farmer can one or two shot clear most mobs in the early starter zone. So it’s not so much of having an 80 in the zone, it’s optimizing the build. It’s in fact possible for any new character to do the same thing. It just took a lot of playing the game to figure out how to do it.

Sorry you had a bad experience OP. I don’t know how things escalated to using such terms. In my position for my server, I’d temp ban anyone in ts for using the c word. There’s simply no call for it.

[AwM] of Jade Quarry.

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Posted by: Bloodstealer.5978

Bloodstealer.5978

Hey Bernie,

First, you’re right. There’s a definite difference between a down-leveled/downscaled character at, say, lvl15 and a natural lvl15. Point well taken. I did want to mention the downscaling, though, in case a new player reading this didn’t know about that feature.

And I’m really glad you agree that we’re takin’ care of business in relation to chat issues. We really want the Guild Wars 2 world to be a pleasant place for everyone, so we have reporting systems and agents in place to do our best to make that happen.

It’s not just the ascended gear vs low level gear.. there are also a host of skills/traits etc that lvl 80 has in its armoury even when downscaled/down-levelled, and always has been making most maps a 1,2 hit cake walk.

That said, I have nothing against the revamped dailies/achievements/daily login, in fact its really not that noticeable imo… except that is for the fact that every map now pushed out for daily event completion achievements just becomes another Queensdale with large pug zergs flying across them hitting every event/champ in its path and then re-done on an egg timer.. so now when new players or players playing low level alts hit the maps they struggle to get events done due to lack of WP’s, gear, skills, traits or knowledge of map rotations meaning they don’t get there quick enough or cant get a hit/sufficient dmg done before the event is over… I too have witnessed the map chat turning sour.
It will be only a matter of time before the arguments start, the name calling and abuse takes hold making all maps just a toxic zerg train..

We already have enough maps with champ trains and failtrains running across them.. now you go and introduce all the elements and mechanics to create the perfect storm across all of Tyria… nicely thought through!!

(edited by Bloodstealer.5978)

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Posted by: Aidenwolf.5964

Aidenwolf.5964

80s aren’t overpowered so there was no issue

You should enable your profanity filter immediately as it turns f words into kitten which is cute. While it’s not nice to be called kitten, this is an MMO and some people are just kittens. See how cute that looks?

Buy To Play Guild Wars 2 2012-2015 – RIP
Unlucky since launch, RNG isn’t random
PugLife SoloQ

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Posted by: Astral Projections.7320

Astral Projections.7320

80s aren’t overpowered so there was no issue

You should enable your profanity filter immediately as it turns f words into kitten which is cute. While it’s not nice to be called kitten, this is an MMO and some people are just kittens. See how cute that looks?

Actually the filter in game just turns words into a series of dashes. The kitten is only in the forum.

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Posted by: Aidenwolf.5964

Aidenwolf.5964

80s aren’t overpowered so there was no issue

You should enable your profanity filter immediately as it turns f words into kitten which is cute. While it’s not nice to be called kitten, this is an MMO and some people are just kittens. See how cute that looks?

Actually the filter in game just turns words into a series of dashes. The kitten is only in the forum.

I’m not offended by profanity so mine’s never been on. You learn something new every day.

Odd that this issue which began with a new player not understanding that 80s are down leveled and then confronted the players who did nothing wrong until they algedly swore at the OP (which would’ve been a non-issue if the OP had the profanity filter enabled) received a red post instantly.

Buy To Play Guild Wars 2 2012-2015 – RIP
Unlucky since launch, RNG isn’t random
PugLife SoloQ

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Posted by: Bellizare.5816

Bellizare.5816

80s aren’t overpowered so there was no issue

You should enable your profanity filter immediately as it turns f words into kitten which is cute. While it’s not nice to be called kitten, this is an MMO and some people are just kittens. See how cute that looks?

Actually the filter in game just turns words into a series of dashes. The kitten is only in the forum.

I’m not offended by profanity so mine’s never been on. You learn something new every day.

Odd that this issue which began with a new player not understanding that 80s are down leveled and then confronted the players who did nothing wrong until they algedly swore at the OP (which would’ve been a non-issue if the OP had the profanity filter enabled) received a red post instantly.

Actually the OP is a returning player on a new alt.

But perhaps a returning player that has no 80’s.

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Posted by: Aidenwolf.5964

Aidenwolf.5964

80s aren’t overpowered so there was no issue

You should enable your profanity filter immediately as it turns f words into kitten which is cute. While it’s not nice to be called kitten, this is an MMO and some people are just kittens. See how cute that looks?

Actually the filter in game just turns words into a series of dashes. The kitten is only in the forum.

I’m not offended by profanity so mine’s never been on. You learn something new every day.

Odd that this issue which began with a new player not understanding that 80s are down leveled and then confronted the players who did nothing wrong until they algedly swore at the OP (which would’ve been a non-issue if the OP had the profanity filter enabled) received a red post instantly.

Actually the OP is a returning player on a new alt.

But perhaps a returning player that has no 80’s.

No 80s = new

Buy To Play Guild Wars 2 2012-2015 – RIP
Unlucky since launch, RNG isn’t random
PugLife SoloQ

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Posted by: Bellizare.5816

Bellizare.5816

80s aren’t overpowered so there was no issue

You should enable your profanity filter immediately as it turns f words into kitten which is cute. While it’s not nice to be called kitten, this is an MMO and some people are just kittens. See how cute that looks?

Actually the filter in game just turns words into a series of dashes. The kitten is only in the forum.

I’m not offended by profanity so mine’s never been on. You learn something new every day.

Odd that this issue which began with a new player not understanding that 80s are down leveled and then confronted the players who did nothing wrong until they algedly swore at the OP (which would’ve been a non-issue if the OP had the profanity filter enabled) received a red post instantly.

Actually the OP is a returning player on a new alt.

But perhaps a returning player that has no 80’s.

No 80s = new

More or less.

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Posted by: Bran.7425

Bran.7425

This is because the Level 80 is “down-leveled” to a level appropriate for the area. So s/he isn’t operating at true Level 80 powerfulness.

I have to state that even powered down 80s in the right areas can 1-2 shot things. The down scaling as well as the area/event scaling of the game still need quite a bit of work, otherwise there may need to be additional filters such as natural character level/gear to the sorting of the mega-server maps.

Pets have been hidden due to rising Player complaints.

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Posted by: Novuake.2691

Novuake.2691

Sorry to hear about the abuse, its actually pretty rare for something like that to happen in GW2. Normally the playerbase does not freak out in PvE unless provoked quite badly.

Retriever Iiat – Asura Engineer
Private retriever of runaway NPCs
Mistband[MIST] – PVP Training guild EU

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Posted by: Bloodstealer.5978

Bloodstealer.5978

Sorry to hear about the abuse, its actually pretty rare for something like that to happen in GW2. Normally the playerbase does not freak out in PvE unless provoked quite badly.

O right.. yeah, all those pages upon pages regarding Queensdale champ train toxicity, Blix failtrain toxicity, Frostgorge LS toxicity, etc etc etc.. where have you been playing GW2 cos I am pretty sure its not as rare as you like to think – this has been a problem across many maps for quite a while. Wherever there is a champ train or an event mechanic that can be abused /exploited the masses will hoarde and attitudes let loose on both sides of the issue.
This new event completion mechanic does nothing more than expand it across any map on any given day there is an achievement to be had and champs/events to faceplant repeatedly.

It’s a poorly thought out attempt to move players around the maps to “swing a sword once, swing it 10 more times”…. only difference is the speed in which it’s carried out is now a massively out of balance because nothing gets scaled meaning all you get is a saturated 10 second faceplant (10sec being a worse case scenario of course).

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Posted by: Novuake.2691

Novuake.2691

Sorry to hear about the abuse, its actually pretty rare for something like that to happen in GW2. Normally the playerbase does not freak out in PvE unless provoked quite badly.

O right.. yeah, all those pages upon pages regarding Queensdale champ train toxicity, Blix failtrain toxicity, Frostgorge LS toxicity, etc etc etc.. where have you been playing GW2 cos I am pretty sure its not as rare as you like to think – this has been a problem across many maps for quite a while. Wherever there is a champ train or an event mechanic that can be abused /exploited the masses will hoarde and attitudes let loose on both sides of the issue.
This new event completion mechanic does nothing more than expand it across any map on any given day there is an achievement to be had and champs/events to faceplant repeatedly.

It’s a poorly thought out attempt to move players around the maps to “swing a sword once, swing it 10 more times”…. only difference is the speed in which it’s carried out is now a massively out of balance because nothing gets scaled meaning all you get is a saturated 10 second faceplant (10sec being a worse case scenario of course).

I am not gonna engage in a discussion on the exploits and the “poor implementations” you are referring to.

However I will say.

Exploiting is NOT normal circumstance. Its an UNINTENDED byproduct of the system. The people that exploit are still a VERY small portion of the actual playerbase.

Trains are also not normal gameplay, unfortunately this was a much larger portion of the playerbase because it was so common in lower level zones, which was rectified very aptly by ANET.

So my statement is still perfectly true and relevant. Thank you…

Retriever Iiat – Asura Engineer
Private retriever of runaway NPCs
Mistband[MIST] – PVP Training guild EU

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Posted by: Bernie.8674

Bernie.8674

As far as the reporting thing goes. I’ve reported plenty of people for being hostile and using offensive language. I have added them to my block list and still see them log in daily so I’m not entirely sure reporting anyone does a great deal unless multiple people are reporting them:/

But have they continued their hostility and/or offensive language? I imagine you wouldn’t know since they were blocked. I’m just saying that in every other MMO I’ve played, this kind of behavior runs rampant (multiple instances of per day). That, to me, is an indication that consequences are lax and/or non-existent. I see this kind of thing in Guild Wars 2 maybe once a month (if that). This tells me that someone somewhere is cracking down on this behavior.

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Posted by: Astral Projections.7320

Astral Projections.7320

As far as the reporting thing goes. I’ve reported plenty of people for being hostile and using offensive language. I have added them to my block list and still see them log in daily so I’m not entirely sure reporting anyone does a great deal unless multiple people are reporting them:/

But have they continued their hostility and/or offensive language? I imagine you wouldn’t know since they were blocked. I’m just saying that in every other MMO I’ve played, this kind of behavior runs rampant (multiple instances of per day). That, to me, is an indication that consequences are lax and/or non-existent. I see this kind of thing in Guild Wars 2 maybe once a month (if that). This tells me that someone somewhere is cracking down on this behavior.

@Arietta
In addition, the first offense is 72 hours suspension. So unless you log in every day and your play time is the same as theirs, it’s quite possible for them to serve the suspension and you never know. If they shaped up after that then of course they wouldn’t be getting more time outs. So just because you see them playing doesn’t mean reporting doesn’t work.

(edited by Astral Projections.7320)

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Posted by: Ayrilana.1396

Ayrilana.1396

I’m sorry Gaile but I have to disagree with your comment here.

Until level 80, you don’t unlock the top tier of traits, this puts any downscaled level 80 over a significant advantage over a level 79 character.
Until level 80 most people will not invest in a specific rune set up, armor set up or accessory set up. Again this makes a down leveled 80 stat wise at a huge advantage over a true leveled character.
I realize you acknowledge that a downscale is at a higher power level than an actual leveled character but I do think the difference is a lot more significant than you do.

This can make very populated starter areas very difficult to complete if you’re just starting out due to other people killing all the mobs (during daily events.)
Ironically since NPE tried to make it easier.

As far as the reporting thing goes. I’ve reported plenty of people for being hostile and using offensive language. I have added them to my block list and still see them log in daily so I’m not entirely sure reporting anyone does a great deal unless multiple people are reporting them:/

I generally report anyone that trash talks although it rarely offends me. I just assume that they’ve done it to other people and it doesn’t foster a good environment. Better to just point it out through the reports and let Anet decide how they want to handle it.

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Posted by: Aidenwolf.5964

Aidenwolf.5964

I’m sorry Gaile but I have to disagree with your comment here.

Until level 80, you don’t unlock the top tier of traits, this puts any downscaled level 80 over a significant advantage over a level 79 character.
Until level 80 most people will not invest in a specific rune set up, armor set up or accessory set up. Again this makes a down leveled 80 stat wise at a huge advantage over a true leveled character.
I realize you acknowledge that a downscale is at a higher power level than an actual leveled character but I do think the difference is a lot more significant than you do.

This can make very populated starter areas very difficult to complete if you’re just starting out due to other people killing all the mobs (during daily events.)
Ironically since NPE tried to make it easier.

As far as the reporting thing goes. I’ve reported plenty of people for being hostile and using offensive language. I have added them to my block list and still see them log in daily so I’m not entirely sure reporting anyone does a great deal unless multiple people are reporting them:/

I generally report anyone that trash talks although it rarely offends me. I just assume that they’ve done it to other people and it doesn’t foster a good environment. Better to just point it out through the reports and let Anet decide how they want to handle it.

You should receive a temporary ban for reporting players who’ve committed no offense.

Buy To Play Guild Wars 2 2012-2015 – RIP
Unlucky since launch, RNG isn’t random
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Posted by: Bellizare.5816

Bellizare.5816

I just ignore it all.

It only bothers you if you let it bother you.

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Posted by: Ayrilana.1396

Ayrilana.1396

I’m sorry Gaile but I have to disagree with your comment here.

Until level 80, you don’t unlock the top tier of traits, this puts any downscaled level 80 over a significant advantage over a level 79 character.
Until level 80 most people will not invest in a specific rune set up, armor set up or accessory set up. Again this makes a down leveled 80 stat wise at a huge advantage over a true leveled character.
I realize you acknowledge that a downscale is at a higher power level than an actual leveled character but I do think the difference is a lot more significant than you do.

This can make very populated starter areas very difficult to complete if you’re just starting out due to other people killing all the mobs (during daily events.)
Ironically since NPE tried to make it easier.

As far as the reporting thing goes. I’ve reported plenty of people for being hostile and using offensive language. I have added them to my block list and still see them log in daily so I’m not entirely sure reporting anyone does a great deal unless multiple people are reporting them:/

I generally report anyone that trash talks although it rarely offends me. I just assume that they’ve done it to other people and it doesn’t foster a good environment. Better to just point it out through the reports and let Anet decide how they want to handle it.

You should receive a temporary ban for reporting players who’ve committed no offense.

Trash talking is offensive and violates the rules. Especially the one I got from their guild mate who whispered me the other night. I’m pretty sure if I said the same things they’ve said to people on here I would get infracted.

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Posted by: Dahkeus.8243

Dahkeus.8243

I see two concerns: The player who cleared the area and the offensive language. The first isn’t as big a deal as it might appear, or as it might be in other games. This is because the Level 80 is “down-leveled” to a level appropriate for the area. So s/he isn’t operating at true Level 80 powerfulness.

The second issue is language, and it sounds like here, your reports were exactly right. We have team members watching reports 24/7/365. I’ve seen people disappear from the game in a matter of minutes due to a report, because the agents read the report, read the chat strings (that are sent to them with the report automatically) and they can take action very quickly. That’s not to promise that every report will be answered in minutes, and it’s not a statement that if a report is not acted upon in minutes it won’t be acted upon at all. But overall, things can move very quickly if you make an in-game report.

I’m sorry you had this experience, and hope all your future gaming sessions are great!

Gaile, the support on answering these reports is awesome. Please pass on the message that these efforts make a big difference to those of us who understand what a blessing it is to have a community like GW2’s when there are so many other games out there with much, much, much more toxic atmospheres.

That being said…you could probably save some time by just popping one of those moderators in the mists to just have them watch map and /s chat. There’s almost always something reportable going on there…

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Posted by: Tachyon.5897

Tachyon.5897

I’m sorry Gaile but I have to disagree with your comment here.

Until level 80, you don’t unlock the top tier of traits, this puts any downscaled level 80 over a significant advantage over a level 79 character.
Until level 80 most people will not invest in a specific rune set up, armor set up or accessory set up. Again this makes a down leveled 80 stat wise at a huge advantage over a true leveled character.
I realize you acknowledge that a downscale is at a higher power level than an actual leveled character but I do think the difference is a lot more significant than you do.

This can make very populated starter areas very difficult to complete if you’re just starting out due to other people killing all the mobs (during daily events.)
Ironically since NPE tried to make it easier.

As far as the reporting thing goes. I’ve reported plenty of people for being hostile and using offensive language. I have added them to my block list and still see them log in daily so I’m not entirely sure reporting anyone does a great deal unless multiple people are reporting them:/

I generally report anyone that trash talks although it rarely offends me. I just assume that they’ve done it to other people and it doesn’t foster a good environment. Better to just point it out through the reports and let Anet decide how they want to handle it.

You should receive a temporary ban for reporting players who’ve committed no offense.

Completely agree. Reporting people because they think that they may have insulted other people is a blatant abuse of the reporting tool and could quite easily result in an innocent person copping a ban.

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Posted by: Ayrilana.1396

Ayrilana.1396

I’m sorry Gaile but I have to disagree with your comment here.

Until level 80, you don’t unlock the top tier of traits, this puts any downscaled level 80 over a significant advantage over a level 79 character.
Until level 80 most people will not invest in a specific rune set up, armor set up or accessory set up. Again this makes a down leveled 80 stat wise at a huge advantage over a true leveled character.
I realize you acknowledge that a downscale is at a higher power level than an actual leveled character but I do think the difference is a lot more significant than you do.

This can make very populated starter areas very difficult to complete if you’re just starting out due to other people killing all the mobs (during daily events.)
Ironically since NPE tried to make it easier.

As far as the reporting thing goes. I’ve reported plenty of people for being hostile and using offensive language. I have added them to my block list and still see them log in daily so I’m not entirely sure reporting anyone does a great deal unless multiple people are reporting them:/

I generally report anyone that trash talks although it rarely offends me. I just assume that they’ve done it to other people and it doesn’t foster a good environment. Better to just point it out through the reports and let Anet decide how they want to handle it.

You should receive a temporary ban for reporting players who’ve committed no offense.

Completely agree. Reporting people because they think that they may have insulted other people is a blatant abuse of the reporting tool and could quite easily result in an innocent person copping a ban.

An insult is an insult. You may have no problems with people doing that but that still doesn’t make it right. If they get banned, it’s because they actually insulted. They don’t get banned simply by having a report sent about them.

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Posted by: metaldude.4132

metaldude.4132

I’m sorry Gaile but I have to disagree with your comment here.

Until level 80, you don’t unlock the top tier of traits, this puts any downscaled level 80 over a significant advantage over a level 79 character.
Until level 80 most people will not invest in a specific rune set up, armor set up or accessory set up. Again this makes a down leveled 80 stat wise at a huge advantage over a true leveled character.
I realize you acknowledge that a downscale is at a higher power level than an actual leveled character but I do think the difference is a lot more significant than you do.

This can make very populated starter areas very difficult to complete if you’re just starting out due to other people killing all the mobs (during daily events.)
Ironically since NPE tried to make it easier.

As far as the reporting thing goes. I’ve reported plenty of people for being hostile and using offensive language. I have added them to my block list and still see them log in daily so I’m not entirely sure reporting anyone does a great deal unless multiple people are reporting them:/

I generally report anyone that trash talks although it rarely offends me. I just assume that they’ve done it to other people and it doesn’t foster a good environment. Better to just point it out through the reports and let Anet decide how they want to handle it.

You should receive a temporary ban for reporting players who’ve committed no offense.

Completely agree. Reporting people because they think that they may have insulted other people is a blatant abuse of the reporting tool and could quite easily result in an innocent person copping a ban.

An insult is an insult. You may have no problems with people doing that but that still doesn’t make it right. If they get banned, it’s because they actually insulted. They don’t get banned simply by having a report sent about them.

Not entirely true..did you read what Gaile wrote? The result can never be an innocent player being suspended.
FIRST, the accusations are being reviewed..THEN if applicable, a suspension is placed…So if a player is falsely accused, this player will NOT be suspended after being reviewed by the 24/7/365 present ANet team.
I do however wholeheartedly agree with player forging false accusations towards others.

Sharpen your justice. Dust off resolve. Brace your courage. The Guardian dragonhunter approaches.

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Posted by: Bloodstealer.5978

Bloodstealer.5978

Sorry to hear about the abuse, its actually pretty rare for something like that to happen in GW2. Normally the playerbase does not freak out in PvE unless provoked quite badly.

O right.. yeah, all those pages upon pages regarding Queensdale champ train toxicity, Blix failtrain toxicity, Frostgorge LS toxicity, etc etc etc.. where have you been playing GW2 cos I am pretty sure its not as rare as you like to think – this has been a problem across many maps for quite a while. Wherever there is a champ train or an event mechanic that can be abused /exploited the masses will hoarde and attitudes let loose on both sides of the issue.
This new event completion mechanic does nothing more than expand it across any map on any given day there is an achievement to be had and champs/events to faceplant repeatedly.

It’s a poorly thought out attempt to move players around the maps to “swing a sword once, swing it 10 more times”…. only difference is the speed in which it’s carried out is now a massively out of balance because nothing gets scaled meaning all you get is a saturated 10 second faceplant (10sec being a worse case scenario of course).

I am not gonna engage in a discussion on the exploits and the “poor implementations” you are referring to.

However I will say.

Exploiting is NOT normal circumstance. Its an UNINTENDED byproduct of the system. The people that exploit are still a VERY small portion of the actual playerbase.

Trains are also not normal gameplay, unfortunately this was a much larger portion of the playerbase because it was so common in lower level zones, which was rectified very aptly by ANET.

So my statement is still perfectly true and relevant. Thank you…

You seem to have missed the point – I was not looking to engage in anything regarding exploits.. its about reporting of players for abuse, which has been bourne out of the knock on effect of players massing in all level of maps not just low level zones culminating in the ensuing map wars

It was never rare before, then certain areas/events got hit by the ANET hammer all in the name of toxic war avoidance especially in starter zones (take a read back if the threads haven’t been consigned to the trashcan).
By now implementing an achievement incentive that pushes players into hitting those maps in mass, in order to get events done (yes that again includes all those low level/starter zones once more) that same train wreck of a toxic overspill now has the perfect kittentail in which to manifest itself once more, and already is.
Only difference now is that it’s every map/level that has the potential for chatwars on any given day across Tyria..

I was in Frostgorge yesterday and boom straight away players were being called f****ing c****s for not calling out champ events before killing them or players insulting others cos they want to kill the 3 Converts at Coil watch before the zergs can farm as many champs as possible. Of course the rhetoric went both ways with players also insulting the zerg for killing small events around the map far to quick and not waiting for them to get their etc etc.. Heck there was even players getting called kittens just because the were rolling over “farm train” champs out of order before the zerg had finished at coil – its a hamster wheel of carnage now imo.

You may feel it’s a rarity, but I disagree.
As for Gaile’s “don’t worry all lvl 80’s get scaled down so there is no issue with players hitting zones”… that right there suggests a lack of understanding of their own game balance/mechanics because downscaling has very little effect when soloing map content, and makes it even more of a farce when suddenly events are hit by masses of blood thirsty players over and over throughout the day with low level map content simply being faceplanted in a matter of seconds.

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Posted by: Novuake.2691

Novuake.2691

@Bloodstealer

What region/server you in/on?

I can count the times that I have encountered true toxicity on 2 hands, MAYBE would need a foot too… And in 400+ days of play I have around 1700hours logged. So not like I play very little.

Retriever Iiat – Asura Engineer
Private retriever of runaway NPCs
Mistband[MIST] – PVP Training guild EU

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Posted by: Olvendred.3027

Olvendred.3027

I’m sorry Gaile but I have to disagree with your comment here.

Until level 80, you don’t unlock the top tier of traits, this puts any downscaled level 80 over a significant advantage over a level 79 character.
Until level 80 most people will not invest in a specific rune set up, armor set up or accessory set up. Again this makes a down leveled 80 stat wise at a huge advantage over a true leveled character.
I realize you acknowledge that a downscale is at a higher power level than an actual leveled character but I do think the difference is a lot more significant than you do.

This can make very populated starter areas very difficult to complete if you’re just starting out due to other people killing all the mobs (during daily events.)
Ironically since NPE tried to make it easier.

As far as the reporting thing goes. I’ve reported plenty of people for being hostile and using offensive language. I have added them to my block list and still see them log in daily so I’m not entirely sure reporting anyone does a great deal unless multiple people are reporting them:/

I generally report anyone that trash talks although it rarely offends me. I just assume that they’ve done it to other people and it doesn’t foster a good environment. Better to just point it out through the reports and let Anet decide how they want to handle it.

You should receive a temporary ban for reporting players who’ve committed no offense.

Completely agree. Reporting people because they think that they may have insulted other people is a blatant abuse of the reporting tool and could quite easily result in an innocent person copping a ban.

Completely incorrect. Reporting someone who is using abusive language is the express purpose of the reporting tool, whether or not the person reporting feels offended themselves. All reports are looked at by GMs, who decide on what action is to be taken, so an innocent person will not be banned.