Just to Clarify something on Map Chat and TOS

Just to Clarify something on Map Chat and TOS

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Posted by: Fayte.1803

Fayte.1803

O’k first off I’m aware of the rules that arena net have been enforcing in regards to map chat, however it seems people have not been taking them seriously, or have claimed that Arena net do nothing. I really don’t believe this to be true, but I have been harassed multiple times in map chat with “your mother” comments, and being called a kitten and pretty much any other name that the persons in question can come up with.

Now I’m hoping that they will be logging into a 72 hr ban today, but I just wanted to point out that if you see this kind of thing in chat, or like me you try to defend yourself only to be bombarded with “your a whinny kitten” or “go back to wow kitten” it can become a little annoying, so to help people realize this I propose that maybe Arena net should release an update announcement? Like how we are updated on the launcher about patches, just a note to remind people of Chat TOS and that they do take each case seriously enough, people seem to think arena net are too busy with other things or they don’t ban people for “stupid” stuff like that. But as one of my friends learned yesterday when he got a notice of a 72 hr ban for chat conduct they are watching.

So I suggest people who have nothing positive to say in map chat best keep opinions to themselves, speaking friendly or joking is fine but all that garbage talk in other MMO’s don’t fly here. And just cause you report someone doesn’t make you a whinny kitten, it makes you a mature adult only interested in a civilized map chat. So any other like minded people out there that just enjoy friendly and helpful map chat? Oh and cursing is fine so long as its not directed at anyone

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Posted by: Mungrul.9358

Mungrul.9358

I rarely invoke the ire of other players unless I verbally provoke them through being contrary or derogatory. Something makes me suspect you’re not entirely innocent here and are in some way provoking these responses.

Please note that due to restrictions placed on my account, I am only allowed 1 post per hour.
Therefore I may take some time replying to you.

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Posted by: konosh.4721

konosh.4721

You truly think that someone deserves a 72h ban because you got offended by something they said?

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Posted by: Painking.4703

Painking.4703

I rarely invoke the ire of other players unless I verbally provoke them through being contrary or derogatory. Something makes me suspect you’re not entirely innocent here and are in some way provoking these responses.

^

Playing Devil’s Advocate here. Typically people don’t just spout insults at you if you have in no way interacted with them, unless they’re specifically looking to start a fight so that you can break ToS and then get you banned for lulz (people do this). So, more likely than not you might’ve done or said something to provoke him. Especially if this incident occurred in PvP.

edit: “get over yourself/stop being a whiny baby/perma-ban all who use bad words” responses inc.

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Posted by: SpyderArachnid.5619

SpyderArachnid.5619

You truly think that someone deserves a 72h ban because you got offended by something they said?

There’s a difference between using offensive language, and making a personal attack with offensive language.

If someone is using profanity in chat in a general sense, that’s fine. But if they are slinging insults at you with profanity in chat, then it becomes an issue.

A day without sunshine is like, you know, night.
Lady Bethany Of Noh – Chronomancer – Lords of Noh [LoN]

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Posted by: konosh.4721

konosh.4721

You truly think that someone deserves a 72h ban because you got offended by something they said?

There’s a difference between using offensive language, and making a personal attack with offensive language.

If someone is using profanity in chat in a general sense, that’s fine. But if they are slinging insults at you with profanity in chat, then it becomes an issue.

I disagree. Unless they are actively harassing you, a block is more than enough.

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Posted by: SpyderArachnid.5619

SpyderArachnid.5619

You truly think that someone deserves a 72h ban because you got offended by something they said?

There’s a difference between using offensive language, and making a personal attack with offensive language.

If someone is using profanity in chat in a general sense, that’s fine. But if they are slinging insults at you with profanity in chat, then it becomes an issue.

I disagree. Unless they are actively harassing you, a block is more than enough.

Whether you disagree or not, it is a violation of the rules that you agreed to. Thus it is an issue and needs to be reported.

A day without sunshine is like, you know, night.
Lady Bethany Of Noh – Chronomancer – Lords of Noh [LoN]

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Posted by: flippa.9043

flippa.9043

I see no reason to be so rude to people in chat.
If you are treating this GAME like a life or death situation. Stop take a break read a book, explore the real world.
If you think that being rude to people is fun then see a psychiatrist to help figure out why you think that you are better then people you don’t know or may be never meet.
I repeat this is a GAME.

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Posted by: Loosifah.4738

Loosifah.4738

If you really don’t want to see such attacks, turn yourkittenprofanity filter on and block people.

Also there’s always going to be trolls in games, either deal with it or hide in a closet.

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Posted by: Rehashed Jibe Tube.7102

Rehashed Jibe Tube.7102

my feelers don’t get hurt easily so i’ve never reported anyone for chat violations.

If you’re offended by all means report it. If there’s a report, they say they’ll act. And it is well within your rights to do it.

but the internet is full of disrespectful kittenheads who will never keep their opinions to themselves. that’s not going to change

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Posted by: konosh.4721

konosh.4721

You truly think that someone deserves a 72h ban because you got offended by something they said?

There’s a difference between using offensive language, and making a personal attack with offensive language.

If someone is using profanity in chat in a general sense, that’s fine. But if they are slinging insults at you with profanity in chat, then it becomes an issue.

I disagree. Unless they are actively harassing you, a block is more than enough.

Whether you disagree or not, it is a violation of the rules that you agreed to. Thus it is an issue and needs to be reported.

So I can’t show my opposition to said rule in a thread about said rule?

And not every issue needs to be reported, specially of this kind. It’s based on someone’s feelings being hurt, which is akittenstupid reason to ban someone when there are better methods to deal with it.

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Posted by: X The Manimal.5293

X The Manimal.5293

The way I see it

People being annoying or rude – Block them
People verbally attacking someone – 72hr Ban.

i.e. – ANet has the right idea.

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Posted by: SpyderArachnid.5619

SpyderArachnid.5619

You truly think that someone deserves a 72h ban because you got offended by something they said?

There’s a difference between using offensive language, and making a personal attack with offensive language.

If someone is using profanity in chat in a general sense, that’s fine. But if they are slinging insults at you with profanity in chat, then it becomes an issue.

I disagree. Unless they are actively harassing you, a block is more than enough.

Whether you disagree or not, it is a violation of the rules that you agreed to. Thus it is an issue and needs to be reported.

So I can’t show my opposition to said rule in a thread about said rule?

And not every issue needs to be reported, specially of this kind. It’s based on someone’s feelings being hurt, which is akittenstupid reason to ban someone when there are better methods to deal with it.

When that person is banned for violating the rules, then it is far from stupid. You break the rules, you pay the consequences. Doesn’t matter what rule it is, you are still breaking the rules.

Blocking someone doesn’t solve anything. They will continue to do those actions against other players and think it is perfectly fine to keep breaking the rules. Banning them for their actions shows them that it won’t be tolerated and gives them time to think about not doing that again.

A day without sunshine is like, you know, night.
Lady Bethany Of Noh – Chronomancer – Lords of Noh [LoN]

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Posted by: konosh.4721

konosh.4721

You truly think that someone deserves a 72h ban because you got offended by something they said?

There’s a difference between using offensive language, and making a personal attack with offensive language.

If someone is using profanity in chat in a general sense, that’s fine. But if they are slinging insults at you with profanity in chat, then it becomes an issue.

I disagree. Unless they are actively harassing you, a block is more than enough.

Whether you disagree or not, it is a violation of the rules that you agreed to. Thus it is an issue and needs to be reported.

So I can’t show my opposition to said rule in a thread about said rule?

And not every issue needs to be reported, specially of this kind. It’s based on someone’s feelings being hurt, which is akittenstupid reason to ban someone when there are better methods to deal with it.

When that person is banned for violating the rules, then it is far from stupid. You break the rules, you pay the consequences. Doesn’t matter what rule it is, you are still breaking the rules.

Blocking someone doesn’t solve anything. They will continue to do those actions against other players and think it is perfectly fine to keep breaking the rules. Banning them for their actions shows them that it won’t be tolerated and gives them time to think about not doing that again.

Do you seriously think that every rule is perfect and must be followed?

Also, blocking solves it because it is YOU who are offended. If you stop the attack against YOU, YOU have no reason to report it. If you are going to base the report on what that person might do to others, might as well ban every player.

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Posted by: SpyderArachnid.5619

SpyderArachnid.5619

You truly think that someone deserves a 72h ban because you got offended by something they said?

There’s a difference between using offensive language, and making a personal attack with offensive language.

If someone is using profanity in chat in a general sense, that’s fine. But if they are slinging insults at you with profanity in chat, then it becomes an issue.

I disagree. Unless they are actively harassing you, a block is more than enough.

Whether you disagree or not, it is a violation of the rules that you agreed to. Thus it is an issue and needs to be reported.

So I can’t show my opposition to said rule in a thread about said rule?

And not every issue needs to be reported, specially of this kind. It’s based on someone’s feelings being hurt, which is akittenstupid reason to ban someone when there are better methods to deal with it.

When that person is banned for violating the rules, then it is far from stupid. You break the rules, you pay the consequences. Doesn’t matter what rule it is, you are still breaking the rules.

Blocking someone doesn’t solve anything. They will continue to do those actions against other players and think it is perfectly fine to keep breaking the rules. Banning them for their actions shows them that it won’t be tolerated and gives them time to think about not doing that again.

Do you seriously think that every rule is perfect and must be followed?

Also, blocking solves it because it is YOU who are offended. If you stop the attack against YOU, YOU have no reason to report it. If you are going to base the report on what that person might do to others, might as well ban every player.

I never said they were perfect. But we agree to follow those rules when we log in. Whether perfect or not, we signed a contract stating we would follow them.

And again, blocking doesn’t solve the issue. That is like saying blocking a gold spammer solves all the problems with gold spamming. It doesn’t. Reporting someone for breaking the rules solves the problem. It enforces the rules we agreed to upon that person so that they are punished for their actions.

It’s like saying, if you see someone murdering another person, are you just going to ignore it or call the police? Does ignoring it solve the problem? No. He will keep killing. But if you call the police, they will go after the man and catch him. Stopping him from doing it again.

A day without sunshine is like, you know, night.
Lady Bethany Of Noh – Chronomancer – Lords of Noh [LoN]

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Posted by: Raf.1078

Raf.1078

Only a GM or Dev can make the call as to whether its bannable. Report them if you think it deserves their intervention, the’ll scan the chatlogs and amake thier decision.

In the meantime, just block em’ and forget about it.

PF/ GOAT on Tarnished Coast (Semi-Retired)
Raf Longshanks-80 Norn Guardian / 9 more alts of various lvls / Charter Member Altaholics Anon

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Posted by: Fayte.1803

Fayte.1803

Oh just to note, I was innocent in this encounter and was no way playing the devils advocate, I made a comment on how I was sticking it to the drakes with my bow on main chat cause someone asked which was better, long or shortbow, then someone said “Just like I stick it to your mom everynight” so yeah, I’m the one COMPLETELY at fault here.

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Posted by: Debsylvania.7396

Debsylvania.7396

It’s been my observation that often people who claim to be hounded or persecuted via in-game chat have usually contributed pretty heavily to their situation.

Deb ~The Chewbacca Defense [TCD];
Waiting For Death [WFD]
@ Borlis Pass Server

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Posted by: Morrigan.2809

Morrigan.2809

Oh just to note, I was innocent in this encounter and was no way playing the devils advocate, I made a comment on how I was sticking it to the drakes with my bow on main chat cause someone asked which was better, long or shortbow, then someone said “Just like I stick it to your mom everynight” so yeah, I’m the one COMPLETELY at fault here.

that is such an obvious troll remark, I can’t believe you fell for it

Gunnar’s Hold

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Posted by: Swagman.9013

Swagman.9013

I think it’s the attitude and intention behind the remark that matters. In map chat I’ve called people kittens, kittens, kittens, piece of kitten, mother kitten, and dumb kitten. But I never say it with any malice, always poking fun and playing around.

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Posted by: Fayte.1803

Fayte.1803

So if people are only “joking” but the person being harassed is not aware of that it makes it O’k? OH I understand now, My apologies I guess I should be more mindful of when someone is insulting me that they just want to joke around, calling me a kitten or kitten is just there way of saying “Hi, want to be friends?” Yeah that whole explanation makes it right, no it doesn’t, lemme boil it down, people are gettingkitten cause what usually is completely excepted in map chats in other MMO’s is not the same as what is excepted here, players can report other players and guess what? The admins actually care, and will take steps to ensure that someone else doesn’t experience the same thing. Yeah trash talk is fine so long as it doesn’t turn into hateful spits of insults and then rage, I don’t give a rats butt what people are used to in other games.

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Posted by: konosh.4721

konosh.4721

You truly think that someone deserves a 72h ban because you got offended by something they said?

There’s a difference between using offensive language, and making a personal attack with offensive language.

If someone is using profanity in chat in a general sense, that’s fine. But if they are slinging insults at you with profanity in chat, then it becomes an issue.

I disagree. Unless they are actively harassing you, a block is more than enough.

Whether you disagree or not, it is a violation of the rules that you agreed to. Thus it is an issue and needs to be reported.

So I can’t show my opposition to said rule in a thread about said rule?

And not every issue needs to be reported, specially of this kind. It’s based on someone’s feelings being hurt, which is akittenstupid reason to ban someone when there are better methods to deal with it.

When that person is banned for violating the rules, then it is far from stupid. You break the rules, you pay the consequences. Doesn’t matter what rule it is, you are still breaking the rules.

Blocking someone doesn’t solve anything. They will continue to do those actions against other players and think it is perfectly fine to keep breaking the rules. Banning them for their actions shows them that it won’t be tolerated and gives them time to think about not doing that again.

Do you seriously think that every rule is perfect and must be followed?

Also, blocking solves it because it is YOU who are offended. If you stop the attack against YOU, YOU have no reason to report it. If you are going to base the report on what that person might do to others, might as well ban every player.

I never said they were perfect. But we agree to follow those rules when we log in. Whether perfect or not, we signed a contract stating we would follow them.

And again, blocking doesn’t solve the issue. That is like saying blocking a gold spammer solves all the problems with gold spamming. It doesn’t. Reporting someone for breaking the rules solves the problem. It enforces the rules we agreed to upon that person so that they are punished for their actions.

It’s like saying, if you see someone murdering another person, are you just going to ignore it or call the police? Does ignoring it solve the problem? No. He will keep killing. But if you call the police, they will go after the man and catch him. Stopping him from doing it again.

Oh, real world analogies. And a false one at that! Gold selling and, of course, murder, don’t go away if you just ignore/block them, no. But as I said, the rule this thread is discussing is about someone being offended by something another person said. The issue lies with your sphere of “offensive”. A gold spammer has a long-term effect on the entire economy, so it affects all players at once. If you really wanted to compare one to the other, you could say that a gold spammer is being “offensive” to everyone, which directly contradicts your attempt at using it as an analogy, but that’s a poor analogy. It affects the playstyle of every player, and can’t be solved with a block. Someone being offensive to YOU, can.

“Whether perfect or not, we signed a contract stating we would follow them.”
There’s not one word in this “contract” that says we can’t argue against any of the rules.

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Posted by: konosh.4721

konosh.4721

Yeah trash talk is fine so long as it doesn’t turn into hateful spits of insults and then rage.

So you completely failed in grasping what trash talk is.

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Posted by: Fayte.1803

Fayte.1803

That was sarcasm…

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Posted by: GOSU.9574

GOSU.9574

When the signal to noise ratio exceeds my tolerance level (meaning I feel like venting) I turn map chat off.

Mass blockage.

Hey dude you are walking into a wall.

smack..Wut?…smack…smack…

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Posted by: Raf.1078

Raf.1078

I think it’s the attitude and intention behind the remark that matters. In map chat I’ve called people kittens, kittens, kittens, piece of kitten, mother kitten, and dumb kitten. But I never say it with any malice, always poking fun and playing around.

Unfortunately, its difficult to read intent in text. What meant as playful to you is / can be interpreted completely differently by another depneding on their current mood or even surroundings.

If someone is taking it wrong…maybe just adding “Hey (insert name)…just kidding” will defuse the situation.

PF/ GOAT on Tarnished Coast (Semi-Retired)
Raf Longshanks-80 Norn Guardian / 9 more alts of various lvls / Charter Member Altaholics Anon

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Posted by: Moonpuncher.7250

Moonpuncher.7250

The level of censorship and mandatory “play nice” rules are a little concerning in this game. Granted, I came from League of Legends (one of the more toxic communities), I have some serious concerns about the amount of infractions and deleted posts I come across. I don’t believe in ‘faking’ a positive community by deleting everything that’s negative.

Concerned.

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Posted by: Rehashed Jibe Tube.7102

Rehashed Jibe Tube.7102

Oh just to note, I was innocent in this encounter and was no way playing the devils advocate, I made a comment on how I was sticking it to the drakes with my bow on main chat cause someone asked which was better, long or shortbow, then someone said “Just like I stick it to your mom everynight” so yeah, I’m the one COMPLETELY at fault here.

that made me laugh….it’s all so subjective.

report, block and move on.

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Posted by: Raf.1078

Raf.1078

The level of censorship and mandatory “play nice” rules are a little concerning in this game. Granted, I came from League of Legends (one of the more toxic communities), I have some serious concerns about the amount of infractions and deleted posts I come across. I don’t believe in ‘faking’ a positive community by deleting everything that’s negative.

Concerned.

Not concerned. If you can’t say what needs to be said without resorting to profanity or verbally attacking someone…then you get to go away.

Glad to see some standards being enforced on the forums. Too many forums are simply out of control.

PF/ GOAT on Tarnished Coast (Semi-Retired)
Raf Longshanks-80 Norn Guardian / 9 more alts of various lvls / Charter Member Altaholics Anon

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Posted by: ShadowGryphon.6257

ShadowGryphon.6257

Not being a troll here but:
Screen shot or it didn’t happen (too easy to make a claim without proof)
Second, THAT is the reason for the chat filter. THAT is the reason “kitten” is used in forum.

If someone is talking behind your back… Fart.
North Alabama Guild Wars Players
http://tinyurl.com/y9hj2h4b

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Posted by: Fayte.1803

Fayte.1803

Don’t have to screen shot, about 10 other people reported them as well, so I’m assuming Arena net would be dealing with it today.

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Posted by: Raf.1078

Raf.1078

Oh just to note, I was innocent in this encounter and was no way playing the devils advocate, I made a comment on how I was sticking it to the drakes with my bow on main chat cause someone asked which was better, long or shortbow, then someone said “Just like I stick it to your mom everynight” so yeah, I’m the one COMPLETELY at fault here.

that made me laugh….it’s all so subjective.

report, block and move on.

Well…conside the source of that comment..then decide if its really worth getting into a flame war with a mouthy 15 yr old in map chat. Or reply with something equally pithy…then block him, lol

PF/ GOAT on Tarnished Coast (Semi-Retired)
Raf Longshanks-80 Norn Guardian / 9 more alts of various lvls / Charter Member Altaholics Anon

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Posted by: Swagman.9013

Swagman.9013

So if people are only “joking” but the person being harassed is not aware of that it makes it O’k? OH I understand now, My apologies I guess I should be more mindful of when someone is insulting me that they just want to joke around, calling me a kitten or kitten is just there way of saying “Hi, want to be friends?” Yeah that whole explanation makes it right, no it doesn’t, lemme boil it down, people are gettingkitten cause what usually is completely excepted in map chats in other MMO’s is not the same as what is excepted here, players can report other players and guess what? The admins actually care, and will take steps to ensure that someone else doesn’t experience the same thing. Yeah trash talk is fine so long as it doesn’t turn into hateful spits of insults and then rage, I don’t give a rats butt what people are used to in other games.

Look I get that jokes may be harder to discern in text but you have to also look at the context of what is being said.

If you truly are (and I’m not trying to be insulting but it’s the best description) a sensitive person that views most insults directed your way as attacks then that’s what the block button is for.

There’s a giant cross section of people playing this game from devout church goers to greasemonkeys that will pick their nose if they think no ones looking. Obviously some of those people are going to be a bit rougher around the edges than others. And some can tolerate it more than others.

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Posted by: Fayte.1803

Fayte.1803

I don’t like blocking though, cause true you can no longer hear them, but my guild mates can, not to mention anyone on the map, its like talking trash behind someones back. The could continue to do so and just give an all around bad impression of you, I’m not a tightkitten when it comes to games, I just don’t see why I have to deal with some random pissant that just starts talking trash to me because for whatever god forsaken reason they feel the need to.

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Posted by: Moonpuncher.7250

Moonpuncher.7250

The level of censorship and mandatory “play nice” rules are a little concerning in this game. Granted, I came from League of Legends (one of the more toxic communities), I have some serious concerns about the amount of infractions and deleted posts I come across. I don’t believe in ‘faking’ a positive community by deleting everything that’s negative.

Concerned.

Not concerned. If you can’t say what needs to be said without resorting to profanity or verbally attacking someone…then you get to go away.

Glad to see some standards being enforced on the forums. Too many forums are simply out of control.

Not talking about profanity (most forums I belong to have profanity filters and rules against excessively aggressive posts).

I’m primarily talking about anything even slightly “harsh” directed to ArenaNet (plain old gamer dissatisfaction) is censored and deleted promptly. I’ve seen posts get infractions that weren’t even borderline offensive. There’s a concerning amount of cleanup being done here, and I don’t like that big brother feeling of a game sculpting a neat and tidy forum space in an effort to cull the negativity. It feels like they’re hiding how people really feel.

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Posted by: Swagman.9013

Swagman.9013

Well now Fayte there’s gotta be something that you are doing to attract a bit of ire from these folks if you say they would continue to talk about you.

Most of these people fart out an idiot comment and then go back to staring off into the middle distance while drool crusts around their mouth.

The only thing I can think offhand is you provoking them by saying you are reporting or by telling them to stop cause its not nice, or you don’t appreciate it or something.

Come come now lovey, for what reason would these creatures of such low standing ’ave to pick on such a fine member of society as yourself.

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Posted by: Hickeroar.9734

Hickeroar.9734

It’s been my observation that often people who claim to be hounded or persecuted via in-game chat have usually contributed pretty heavily to their situation.

QFT

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Posted by: Fayte.1803

Fayte.1803

So telling them to knock it off was a bad thing then? Yeah I guess maybe that was the fuel or I took the bait, but at the time I was in a skirmish with 5 drakes and needed to help my pet :/

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Posted by: Hickeroar.9734

Hickeroar.9734

Typically when I see people acting like idiots in mapchat, i have a simple two step process.

1) Report.
2) Block.

Interfacing with a troll is a pointless endeavor.

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Posted by: Swagman.9013

Swagman.9013

So telling them to knock it off was a bad thing then? Yeah I guess maybe that was the fuel or I took the bait, but at the time I was in a skirmish with 5 drakes and needed to help my pet :/

These are just children Fayte by poking them you give them attention, and then they want more.

You don’t get rid of a skritt by giving it a shiny, that will make him only want more. Just ignore them cause they are just being dumb little skritt.

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Posted by: Regina Buenaobra

Regina Buenaobra

Content Marketing Lead

Thank you all for the feedback.

If people see any abusive language in in-game chat, please report it. Customer Support will take action.

If you feel comfortable responding to people who engage in abuse in in-game chat, that’s up to you. Depending on how you handle it, it may increase or decrease the aggression.

As a reminder, the Rules of Conduct are located here: https://www.guildwars2.com/en/legal/guild-wars-2-rules-of-conduct/

Secondly, regarding the forums—our moderators do moderate not only for tone, but for constructiveness. For example “+1 or /signed” is not constructive (there is a +1 button, BTW). The moderators will infract people who are providing their feedback in a rude and disrespectful manner. If someone is complaining, but being extremely rude and not constructive, they’re getting an infraction for their tone, not the content. It’s an important distinction. If you all have questions about forum moderation, you can contact the moderators at forums@arena.net.

Content Marketing Lead
Twitter: @ArenaNet, @GuildWars2
In-Game Name: Cm Regina Buenaobra