My tuppence worth:
Cards on the table: I have one legendary and am quite unlikely to make another, simply because I am casual enough that it’s probably not worth the effort for me. I love the look of Nevermore and Astralaria, but at the current time I’m not actively working towards either. This is partly because I’m not actually playing much at the moment, part out of just being more interested in other games and partly because of issues with GW2/HoT.
As far as HoT goes, I have been disappointed with some aspects. I still get hit with the crashing bug however many months in, and after having upgraded to the 64-bit client. Spending 1-2 hours in a map only to have it crash just before, during or after the meta – thus losing out on my rewards and progress – is immensely frustrating. Combined with the relative solo-unfriendliness of the Maguuma maps and the need to use the LFG tool, this has kept me from playing as much as I otherwise might have done. Obviously, Anet is not in any way obligated to cater to my particular playstyle; I just prefer to do map exploration stuff solo and have found less opportunity for this in HoT.
Ultimately I agree with the people who feel that if resources are so tight, the priority ought to be on completing HoT as advertised and expected before moving on. Known issues like the crashing bugs, the way HoT maps and grouping are working in practice (and how that was not the intention), etc. should IMO be a priority, and we should be getting regular communication on how work on them is progressing, on official Anet channels like these forums and the website. It’s one thing to ‘know’ that the company is aware of the issue and wants to fix it, but I feel like a lot of times we are left to guess at what the actual state of play is on them. I can only hold my breath and wait for good news in patch notes for so long.
A more clear grasp and communication on priorities and timescales would be very welcome. LOTRO, for example, has put out an annual Producer’s Letter for many years and by and large, from what I can remember, they have been able to deliver on what they anticipated doing in a given year. (The quality of it varies, of course, but that’s just how things go.) When there are delays (e.g. with the recent server merges due to hardware issues) these were relayed on a regular basis. Turbine and LOTRO are by no means perfect, but a general statement of intent like they have seems not unrealistic. By contrast, a lot of the things I can remember as ‘planned’ or ‘in development’ for GW2 seem to get cut, which is why the communications embargo started in the first place. We didn’t even have a date or timescale on HoT release for a long time after it was announced that the expansion was coming, which is unusual in my experience with MMOs (which is now, hmm, 17 years?! Oof, I’m old.)
I also agree with the people who feel that Anet’s focus seems to shift rapidly and sometimes unpredictably. We don’t have access to your data on what is ‘working’ from a time and money investment POV, so I have no idea if the decisions are good or bad for the game overall. As a player, though, it’s frustrating to feel like I have no real idea of what is actually, concretely planned and being worked on; and worse, how likely any of those things are to actually materialise. These six developers have obviously been doing ;something for the last year or so; now it seems all that time and effort is, from our perspective, going to waste, because we won’t see the fruits of it.
I’m not emotionally devastated by this news, just mildly disappointed. More regular Living Story/content updates are likely to keep me logging in more regularly, true. By the same token, not delivering expected content (even content I personally may not fully experience), seeming lack of progress on problems with current content, unexpected focus changes and poor communication are all likely to make me wary of spending money or investing much time in the game. So, make cuts and prioritise as you see fit, but I’d be pretty dang sure it’s worth it before making that call, basically.
[TWG] – Gunnar’s Hold
Always remember Wheaton’s Law